Job Details

CMK Resources is seeking a strong, well-rounded onsite Help Desk / Desktop Support professional to support end users and troubleshoot both day-to-day and more complex technical issues within an enterprise environment.Location: Houston, TX (The Woodlands area)100% onsiteKey ResponsibilitiesProvide onsite desktop and end-user support for hardware, software, and connectivity issuesTroubleshoot and resolve Microsoft O365, Active Directory, and endpoint support issuesSupport workstation deployments, configurations, and maintenanceHandle escalated technical issues independently while maintaining strong customer serviceDocument tickets, resolutions, and technical procedures accuratelyCollaborate with IT teams to ensure timely issue resolution and operational continuityRequired Qualifications3–6+ years of desktop/support experienceStrong experience with Microsoft O365, Active Directory, and endpoint supportAbility to work independently in an onsite support environmentPrior hands-on or field support experienceStrong verbal and written communication skills#J-18808-Ljbffr