Contribute to the implementation, development and growth of the Commercial Banking division and operating systems. - Coordinate the review and remediation of all identified issues, ensuring the appropriate root-cause analyses are completed and action plans are implemented timely. - Ensure all Commercial Banking personnel have the requisite skills necessary to adequately perform their duties based on the requirements outlined in all procedure manuals as well as based on the results of Quality Assurance Reviews by assisting in the development of training curriculum for personnel and recommending additional training where needed. - Contribute to the training and development program for the Commercial Banking staff, prepare content and coordinate delivery of training for new material, as well as continuing growth and development needs. - Research and maintain awareness of lending regulatory and market changes that may impact the organization's compliance and strategic initiatives. Competen...Quality Assurance, Commercial, Assurance, Specialist, Quality, Banking, Business Services