Job Details

Caring is one of Uniteds most important principles. And no one exemplifies that more than our Customer Contact Center team, who helps our customers with everything from booking and managing reservations, to questions about their travel, MileagePlus accounts, and so much more! Are you a people person? Do you get fulfillment from helping others? Then join a team that cares for our customers and makes a positive impact on their travel experience every single day. Job overview and responsibilities. Representative is responsible for receiving bags at the warehouse, shelving, scanning and inventorying the bags content must be entered in World. Tracer. When performing tracing, Representative works with the passenger and their claim form to locate the missing bag. If found - bag is set up for shipment and delivery. Representative is also trained to work with left on board items receiving boxes, researching in Chargerback and setting up payments for delivery. Once a week, Representative lo...Representative, Support, Baggage, Tracing, Operations, Retail, Airline