Job Details

Position Expectations

• 40-hour work week – Monday through Friday
• On site – in office
• Must have SAP experience and be able to work with Microsoft Office systems
• Comfortable with moderate level Excel use
• Must have background knowledge of inventory process and product management
• Must have experience with distribution, detailed order entry, and shipping
• Expected to have customer service skills, be organized, able to multitask, and be people oriented
• Must have great communication skills, as they will be communicating with all levels of colleagues and multiple departments within the company
• Very knowledgeable with the exporting process
• Experienced with Incoterms 2020
• Experience in shipping and distribution, and the overall supply chain and exporting process from the US
• Preferred to have basic accounting knowledge
• Able to contribute in a corporate setting

Primary Responsibilities

• Follow export processes that are in place
• Work closely with other Export CSRs
• Process purchase orders from foreign agents, customers, or other Kuraray entities outside of the US
• Communicate effectively and efficiently with freight forwarders, warehouses, and carriers for shipments
• Accurately enter data from purchase orders into the system to create sales orders
• Read orders and prepare shipments for current order/pallets/shipment procedures
• Monitor, track, trace, and completely manage orders
• Keep key personnel informed of each order status
• Handle heavy data entry and transactional workload that may fluctuate daily
• Track and trace export containers
• Monitor shipments using available tools
• Maintain a sense of urgency with shipment processing and information flow

Comments / Special Instructions

• Once a candidate is selected, screenings will be ran through HASC/GateCheck for the HQ site