Job Details

Receptionist (Full Time) - Houston, Tx

Join A&C Plastics, a leader in the plastics industry for over 50 years! We're hiring a bilingual (English/Spanish) front-office receptionist/customer service associate.

Are you the kind of person who makes everyone feel welcome the second they walk in or call? Do you thrive in a fast-paced environment, stay organized under pressure, and enjoy juggling a variety of tasks? If you've got a polished presence and a heart for service, we want you on our team!

Position details: location: Houston, TX (100% onsite; no remote work) hours: Monday Friday, 7:30 AM 5:15 PM compensation: competitive hourly pay

What you'll do:

• Greet visitors, customers, and vendors with a warm and professional attitude
• Answer multiple phone lines and direct calls quickly and cheerfully
• Keep the lobby, showroom, and sample areas clean and organized
• Confirm customer orders and send out order confirmations
• Notify customers when their orders are ready for pickup
• Process payments (credit card, check, and cash)
• Provide order status updates and work closely with the warehouse team
• Distribute mail, ship samples, and mail out giveaways
• Help with monthly thank-you cards and goodie bags
• Support the sales team, customer service manager, and company president
• Jump in wherever needed we're all hands on deck around here!

What you bring:

Fluent in English & Spanish this is a must!

At least 2+ years of customer service or receptionist experience (or equivalent)

Polished, professional, and personable

Detail-obsessed and super organized

Confident using Microsoft Outlook, Word, Excel & PowerPoint

Excellent verbal and written communication

Able to multi-task like a pro and stay calm under pressure

A team player with a "no task is too small" mindset

Comfortable working on a PC

Non-smoker

Willing to lift boxes, sweep the floor, or run a last-minute errand if that's what the day needs

Perks & benefits:

• Paid time off & holiday pay: after 90-day probationary period
• Paid sick days: 5 days per year
• Company gym access: M-F, 4:30 AM - 8 PM
• 401K plan: with up to 4% employer match
• Profit-sharing program: get rewarded for the team's success
• Health, dental, & vision insurance: stay healthy, stay happy
• Pet insurance optional coverage available to help care for your furry family members
• Long-term disability & company-paid life insurance: offered for peace of mind
• Employee purchase discounts: on the products you help make awesome
• Career growth we love to promote from within!
• 5 paid days for volunteering after one year of service, get paid 5 days each year to give back to your favorite charity or non-profit
• Fun & friendly culture when we crush our goals, we celebrate together with monthly catered lunches and plenty of recognition!
• Employee assistance program access counseling, legal advice, and more through our free employee assistance program (EAP)
• Work buddy program paired with a veteran teammate for support, lunch check-ins, and a happy hour in your first 90 days
• Leadership mentorship new managers are matched with veteran leaders for a full year of coaching and support

Please note: a background check and drug screening are required for all new hires.

Why join A&C Plastics?

At A&C, we say "we sell service and throw in the plastic for free." You'll be joining a company that values hustle, teamwork, and heart. If you love being the go-to person and thrive in a fast-paced, family-style environment, we'd love to meet you.

Apply now and start your journey with A&C Plastics!