Job Details

As a PM Front Desk agent or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay. If you enjoy engaging with others, have a winning personality, and take pride in delivering exceptional service, this role is a perfect fit. This is a full time position with evening shifts and with Night Audit relief shifts as well! Responsibilities - Assist guests efficiently, courteously, and professionally at all times - Maintain a high level of service and hospitality standards - Promptly address guest concerns and ensure satisfaction in a timely manner - Post guest charges, collect payments, and follow cash handling procedures - Handle guest mail and messages with respect to privacy and professionalism - Stay knowledgeable about the hotel brand, travel programs, and special offers - Communicate ...Hotel, Agent, Front Desk, Hospitality