Job Details

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Location: Atlanta, Boston, Chicago, Houston, Los Angeles, New York, San Francisco

Job Description

L.E.K. Consulting is one of the premier strategy consulting firms worldwide. At L.E.K., we are passionate about helping our clients succeed with breakthrough insights that drive real impact. Our clients view us as trusted partners that help address their most pressing challenges and biggest opportunities.

We bring together the rigor of data?driven analysis with the creativity and curiosity of a collaborative team. By hiring exceptional people and fostering a culture of ownership, inclusion, and continuous learning, we develop leaders who thrive on challenge and bring energy and optimism to every engagement. Founded in 1983, L.E.K. employs more than 2,200 professionals across five continents, and is consistently recognized as one of the industrys best firms to work for. For more information, visit lek.com.

Role Overview

A key part of L.E.K.s mission is a commitment to the professional development of our staff. Reporting to the Senior Learning and Development (L&D) Manager, the Learning and Development Specialist leads the development and growth of L.E.K.s curriculum. The role owns the curriculum, drafts new session content, and trains consulting staff instructors to apply best practices in teaching methods. The L&D Specialist collaborates with the L&D Senior Specialist to deliver robust training programs and manage relationships with partners worldwide. This position exists within the HR organization and requires collaboration across all levels of the firm.

Key Responsibilities

• Own the end-to-end learning@LEK curriculum across levels and roles (Consulting and Core Services), including learning objectives, sequencing, modalities, and timing by cohort
• Partner with the Senior L&D Manager to maintain a prioritized curriculum roadmap that balances strategic build, refresh, and delivery-driven improvements
• Translate role expectations and performance standards into curriculum design requirements and learning outcomes
• Establish and maintain instructional design standards (learning objectives, activity design, facilitator guidance, and assessment where appropriate)

• Lead the design of core program and session experiences (run-of-show, activities, facilitator guidance, participant materials), ensuring alignment to adult learning best practices
• Direct and quality check work produced by content development colleagues, temporary project teams, and guest authors; provide clear briefs, exemplars, and actionable feedback
• Ensure materials are version-controlled, current, and easy for instructors to use (including clear facilitation notes and timing)
• Coordinate with the Senior L&D Specialist to ensure updated content is integrated into the training calendar and delivered with the right materials, instructions, and pre-work

• Own and execute the train-the-trainer (instructor prep) program to prepare staff instructors to deliver impactful learning experiences across delivery formats (in-person, virtual, and milestone/off-site programs)
• Influence and motivate instructors, many of whom have deep topic expertise but limited formal teaching experience; build confidence and capability through coaching and practice
• Develop and deploy instructor tools and supports
• Attract, cultivate, train, reward, celebrate, and manage a panel of committed instructors in partnership with the Senior L&D Specialist and program stakeholders
• Collect and synthesize instructor performance feedback (from observation, learner feedback, and debriefs) and provide individualized coaching to improve delivery quality

• Maintain and continuously improve learning@LEK content repositories and publishing processes (intranet today; LMS readiness and migration planning as applicable)
• Maintain relationships with learning content vendors; evaluate and recommend new vendors/tools that expand modality options (for example, asynchronous learning)
• Partner with stakeholders to ensure assets are accessible, discoverable, and aligned with branding and usability standards

• Attend and observe training delivery, coaching instructors and supporting learners to maximize learning in the moment
• With the L&D Senior Specialist, maintain L&D systems and tools, ensuring optimal functionality and scalability to support learning initiatives (e.g., Outlook training calendar, intranet pages, content catalogue, and staff data)
• With the L&D Senior Specialist, provide on-the-ground support for training events, including but not limited to: setting up training; greeting and checking in attendees; coordinating with event planners and AV team; attending team building and social events
• Monitor engagement in virtual and vendor-led training to ensure engagement, adoption, and success

• Partner with the Senior L&D Manager to ensure learning@LEK programs produce results and exceed expectations of key stakeholders
• Define and monitor metrics on course quality, instructor effectiveness, and learning experience health; synthesize insights into clear improvement actions
• Run structured post-program debriefs with delivery leads and instructors; convert findings into prioritized content improvements and updates, and carry those improvements forward

• Support broader HR goals and firm initiatives as needed
• Maintain strict confidentiality with HR information
• Demonstrate professionalism, integrity, and a collaborative mindset; build trusted relationships across levels and geographies

Qualifications

• Bachelors degree required
• 23 years of instructional design and teaching/training experience, ideally in a professional services environment
• Strong knowledge of adult learning principles and demonstrated ability to apply them in practice
• Experience leading and providing feedback to instructional content developers, including collaboration with global teammates
• Experience developing on-demand learning materials (e.g., LMS content, scripts, video, job aids, and reference guides)
• Exceptional organization and project management skills; able to manage multiple competing priorities
• Clear, concise written and verbal communication; comfortable influencing without authority
• High proficiency in Outlook, Excel, Word, and PowerPoint
• Experience in Articulate or similar content authoring system highly preferred
• Willingness to travel 25% annually to support milestone/off?site programs and instructor readiness, as needed

Additional Information

• L.E.K. Consulting is an Equal Opportunity Employer
• L.E.K. Consulting has a hybrid work model in place for our U.S. offices
• In California, Illinois, Massachusetts and New York the base salary is between $70,000 $85,000 (USD); placement within this range will vary based on experience and skill level. L.E.K. also offers a performance bonus, profit sharing and other benefits
• Applicants for this position must be legally authorized to work in the United States on a permanent basis without the need for employer sponsorship. Unfortunately, we are unable to consider candidates requiring sponsorship for visas, including but not limited to TN, H1?B, F?1, STEM OPT/CPT, or any other work authorization

Seniority level: Mid?Senior level

Employment type: Full?time

Job function: Human Resources

Industries: Business Consulting and Services