Job Details

divh2Senior Fraud Investigator/h2pThe Senior Fraud Investigator reports directly to the Fraud Investigations Supervisor, Assistant Manager or Risk Operations Manager. The Senior Fraud Investigator will be responsible for investigating more complex suspected fraud events and mitigating loss exposure. This exempt position follows an assigned work schedule and is expected to manage the time effectively to meet investigative deadlines and handle assigned case volume. Your expertise will support loss prevention, regulatory compliance, and risk mitigation efforts across the organization./ppIn addition, the Senior Fraud Investigator will serve as both a mentor and Subject Matter Expert resource to the more junior investigators. The Senior Investigator should be well versed in new and emerging fraud trends and the potential impact. Must be a self-motivated individual with the ability to adapt to changing priorities, analytical and focused with the ability to analyze documents and reports. May be required to support junior level investigators./ppResponsibilities include:/pulliInvestigate suspected fraud events and reduce potential loss exposure by being compliant with applicable policies and procedures./liliReview fraud detection reports to identify and escalate potentially fraudulent activity and/or suspicious activity./liliReview and assess outgoing wire transfer requests within the established SLA, following policy and procedures, and present findings or concerns to management for final approval in accordance with fraud controls./liliIdentify gaps, control weaknesses, or patterns learned through investigations and analysis, and present practical ideas or solutions to management to help close those gaps and prevent future fraud./liliAnalyze transaction patterns, customer behaviors, and referrals to identify suspicious activity and potential fraud schemes./liliUtilize bank systems, resources, policies and procedures to evaluate accounts and situations that may require unique treatment and a specialized approach./liliConduct interviews with victims, suspects, and internal stakeholders to gather facts and evidence./liliComplete thorough investigations to determine the presence of fraud and/or high-risk activity and take appropriate actions./liliPrepare detailed case files, investigative summaries, and supporting documentation for internal stakeholders./liliPresent findings and investigative recommendations to the manager, senior management, and internal legal counsel for case resolution and next steps./liliProvide guidance to business partners to ensure appropriate actions are taken to mitigate losses and loss exposure./liliProvide mentoring, training and guidance to junior investigators./liliFile Possible Suspicious Activity Report (PSARs) or internal reports within the required timeframes./liliMay assist with validation testing for various departmental risk processes and technological upgrades./liliMeet or exceed departmental goals and key performance indicators (KPIs) related to investigation quality, timeliness and resolution./liliOperate with minimal supervision and demonstrate strong independent judgement in completing assignments./liliReview designer procedures to ensure they are up to date and in compliance with EWB established policies./liliEvaluates and analyzes current processes and provides recommendations as needed./liliLearn, understand, and maintain knowledge of all fraud investigation functions, processes, tools, and systems to support comprehensive case handling and departmental operations./liliManage caseloads and investigative assignments effectively by organizing workload, using strong time management to ensure timely, prioritized case handling based on risk, impact, and volume expectations./liliPerform quality assurance reviews of fraud cases, reports to ensure accuracy, completeness, and adherence to investigative standards./liliAssists in the preparation and walk-through of internal audits./liliMay perform other duties as assigned/li/ulpQualifications include:/pulliAt least 5+ years of previous fraud investigations experience, preferably within banking/liliHigh school degree required, Bachelors degree preferred/liliAlternative combination of education and experience: Associate degree or 7+ years of banking center or investigative experience/li/ulpApplicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time./ppCompensation: The base pay range for this position is USD $71,000.00/Yr. - USD $83,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location./p/div