Job Details

American Fire Protection Group (AFPG) is a people-first company with a proven track record of investing in our teammates. Our purpose of Building Great Leaders is at the forefront of everything we do.

AFPG is powered by APi Group a global, market-leading business services provider of safety and specialty services in over 500 locations worldwide. Being a part of an organization like APi Group has many benefits, including highly competitive pay, industry leading benefits and perks, and extensive learning and development opportunities.

We often hear companies claim they are a family not just a company. We strive to be a company that prioritizes the family YOU already have waiting for you at home. Creating a healthy work-life balance and ensuring everyone makes it home safely is our top priority.

Benefits We Offer:

• Comprehensive Insurance coverage - Health, Dental, Vision and More
• 401(k) Plan Matching %
• Employee Stock Purchase Plan
• Profit Sharing Plan
• Flex Spending (FSA) and HSA
• Wellness Program
• Employee Assistance Program
• Individual Development Plan (IDP) Define your career goals and create a plan that make the goals attainable
• Growth opportunities through company sponsored leadership development courses and trainings
• Paid Time Off (PTO)
• Paid Holidays
• Parental Leave, Paid Pregnancy Medical Leave
• Tuition Reimbursement
• Annual Discretionary Bonuses
• Employer Paid Life Insurance

The inspections schedule coordinator is responsible for providing communication and support services to the applicable technicians and other office staff. They will coordinate the scheduling of technicians by receiving and relaying phone calls and emails.

This position has a salary range of $24 - $26 per hour depending on experience

Inspection Coordinator Core Competencies

• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.
• Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
• Situational Adaptability: Adapting approach and demeanor in real time to match the shirting demands of different situations.
• Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

Inspection Coordinator Essential Duties and Responsibilities

• Schedule and dispatch technicians, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios or telephones.
• Relay work orders, messages, and information to or from technicians, supervisors, and field inspectors using telephones or two-way radios.
• Confer with customers or supervising personnel to address questions, problems, and requests for service or equipment.
• Prepares and maintains accurate records and logs of all telephone calls and other records, files, and information systems.
• Act as national accounts coordinator for the Inspection department and is responsible for retrieving work orders from various website and distributing to the corresponding department contacts.
• Enter, update and retrieve information via multiple computer programs, especially ASTEA.
• Upload Inspection reports to Division ShareDrive as required.
• Send out, receive and file inspection reports.

Inspection Coordinator Expectations

• Maintain confidential information in compliance with APi Group Inc. policies and procedures.
• Assist and support the Division's Service Department in a professional manor; always looking out for the best interest of the customer and the company.
• Create an environment of high professionalism, integrity, honesty, quality, and success.

American Fire Protection Group is an equal opportunity employer. Qualified minorities, women, veterans, and individuals with disabilities are encouraged to apply.

All qualified applicants with American Fire Protection Group and its subsidiaries will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, or status as a qualified individual with a disability or protected veteran.

Equal Opportunity Employer, including disabled and veterans.