Job Details

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Job Title FS Insurance Management Consultant - Manager | Job Category Operations Consulting | Level Manager | Specialty/Competency Operations | Industry/Sector Insurance | Job Type Regular | Time Type Full time | Travel Requirements Up to 60% | Start Year 2026 | Job ID 692257WD | Location(s) GA-Atlanta, IL-Chicago, NY-New York, TX-Dallas, TX-Houston

A career in our Customer Service practice, within Operations Consulting services, will give you the opportunity to help our clients optimise all elements of their operations to become a source of competitive advantage. We focus on product innovation, supply chain, procurement, manufacturing, service operations, and capital asset programs to drive growth and profitability. Our team improves customer interface, service delivery, and middle/back?office operations using customer insights and market analytics to support smarter decisions, integrate products and services, and optimise customer operations for sustainable growth.

As a Manager you work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. The PwC Professional framework provides expectations and skills required for success at this level.

Responsibilities

• Develop new skills outside of comfort zone.
• Act to resolve issues preventing effective teamwork.
• Coach others, recognise strengths, and encourage ownership of personal development.
• Analyse complex ideas or proposals and build meaningful recommendations.
• Use multiple sources of information, including stakeholder views, to develop solutions.
• Address sub?standard work or work not meeting firm/client expectations.
• Use data and insights to inform conclusions and support decision?making.
• Develop a point of view on key global trends and their impact on clients.
• Manage diverse viewpoints to build consensus and create positive outcomes.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firms code of ethics and business conduct.

The Opportunity

As part of the Customer Service team you operationalise business strategies and transform the functions of the supply chain for insurance clients. You supervise, develop, and coach teams; manage client service accounts; and drive assigned client engagement workstreams by independently solving and analysing complex problems to deliver top?quality deliverables. This role involves managing complex business initiatives through assessment, design, and implementation of operational improvements.

What You Must Have

• Bachelors Degree.
• 5 years of combined experience in consulting and the insurance industry.

What Sets You Apart

• Preferred bachelors degrees in Actuarial Science, Banking and Insurance, Business Administration, Economics, Finance, or related fields.
• Experience operationalising business strategies for insurance clients.
• Transforming supply chain functions.
• Managing complex business initiatives.
• Building and maintaining client relationships.
• Delivering strategic and creative business results.
• Encouraging innovation and team development.
• Conducting quantitative and qualitative benchmarking.
• Developing insurance thought leadership.

The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individuals skills, experience, qualifications, and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401(k), holiday pay, vacation, personal and family sick leave, and more. For a benefits overview visit:

PwC is an equal?opportunity employer. All qualified applicants receive consideration for employment at PwC without regard to race, color, religion, national origin, sex (including pregnancy, sexual orientation, and gender identity), age, disability, genetic information (including family medical history), veteran status, or any other status protected by law. For those impacted by fair?chance ordinances in California, Los Angeles County, San Francisco, or San Diego County, arrest or conviction records will be considered as specified by applicable law.