Job Details

Job Title

Service Advisor

Location

Meineke Car Care Center

Seniority level

Mid-Senior level

Employment type

Full-time

Job Function

Accounting/Auditing and Finance

Industry

Accounting

Pay Range

$65,000 - $85,000 per year (base)

• Bonus based on performance

Benefits

• Paid time off
• Competitive Compensation
• Training and Development
• Employee Discounts
• Locally-Owned
• Cutting-Edge Tools and Equipment
• Work-Life Balance

Job Summary

We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability.
• Ensure repairs and maintenance tasks are completed in a timely manner.
• Mentor employees on best practices for improving sales and customer service techniques.
• Oversee day-to-day operations of the service department.
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records.

Qualifications

• High school diploma or GED required, bachelors degree preferred.
• Valid state-issued drivers license and clean driving record required.
• Successful completion of a pre?employment drug and background screening.
• At least two years of experience in sales or as a service advisor required. Experience as an automotive service manager preferred.
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services required.

Why Meineke?

• Meineke values personal and professional growth.
• Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
• Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
• With locally?owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.

Compensation

$65,000 - $85,000 per year.