Job Details

Program Director, Risk and Compliance

While the world grows more digital and connected, physical frictions in payments aren't going anywhere. Since 2004, our expertise in paper check processing has enabled banks, credit unions, and fintechs to offer the same digital, user-friendly experiences to all their customers - regardless of their method of payment. With software and APIs, CheckAlt optimizes processing for financial institutions and businesses nationwide.

The Role

Are you the bridge between strategy and execution? CheckAlt is looking for a Risk & Compliance Program Manager to help us scale our risk infrastructure, embed compliance into core workflows, and strengthen how we support clients, vendors, audits, and cross-functional teams in fintech, banking, and payments. This is a high-impact, hands-on role that brings structure to complexitybuilding durable systems that meet regulatory expectations, operational needs, and client obligations as we grow.

What You'll Do:

• Operationalize Risk Processes
• Maintain the enterprise risk register and track risk acceptances, mitigations, and committee follow-through
• Drive corrective action plans, issue management, and regulatory control testing
• Own compliance across FinCEN, Nacha, PCI, SOC, and more
• Lead our Business Impact Analysis (BIA) and Business Continuity Planning (BCP) cadence

• Own Client Due Diligence & Access Controls
• Execute client onboarding risk reviews, questionnaires, and contractual risk checkpoints
• Track ACH limits, onboarding conditions, and client-specific monitoring obligations
• Standardize responses to client RFIs and due diligence requests across banking and enterprise clients
• Partner with Security to document and improve access control governance and periodic reviews

• Coordinate Compliance Across Teams
• Monitor and translate changes in BSA/AML, Nacha, OCC, FFIEC, and GLBA guidance into clear internal actions
• Ensure policies, procedures, and communications reflect current regulatory and client commitments

• Enable Product & Onboarding Decisions
• Embed risk assessments, approval thresholds, and exception logging into product development and onboarding workflows
• Maintain risk approval logs for deviations, escalations, and risk acceptances
• Help align legal, product, and ops teams around consistent decision-making frameworks

• Support Audits, Vendors & Internal Reviews
• Lead audit prep for SOC 2, PCI DSS, and client reviews with centralized documentation and process oversight
• Manage internal readiness for risk committee, compliance testing, and remediation cycles Improve vendor risk lifecycle by embedding control checks into procurement and performance oversight

• Build Dashboards & Governance Infrastructure
• Own KRIs, risk dashboards, and reporting for executive and board committees
• Partner with SalesOps and Legal to embed risk checkpoints into Salesforce and contract workflows
• Build scalable, repeatable systems that support growth without reinventing the wheel

Talents you'll bring:

• 58 years in fintech, banking, payments, or BaaS risk, compliance, or operations roles
• Deep familiarity with regulatory framework, vendor risk, access control, client due diligence, and audit readiness
• Proven success building scalable programs across multiple teams or business lines
• Comfortable working in tools like Power BI, JIRA, ServiceNow, Salesforce
• A systems thinker who loves building durable, cross-functional infrastructure

Characteristics you'll have:

• Results-oriented with the self-motivation and drive to enable client success and continuous improvement.
• Ability to wear multiple hats and pivot strategies and execution in a timely manner.
• Resourceful and collaborative with a bias towards action
• A personal and business value of treating others with honesty and respect.

We value the unique expertise and experience attained through military service. Transitioning service members, active members of the Guard and Reserve, and military spouses are encouraged to apply.

CheckAlt is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.