Job Details

About the Role:

As a CBRE Loan Servicing Manager, you will be responsible for overseeing the team responsible for the management and servicing of small to medium-sized portfolios.

This job is part of the Loan Servicing function. They are responsible for the administrative aspects of a loan from the disbursement of funds to the final payment.

What You'll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.

• Set and track staff and department deadlines. Mentor and coach as needed.

• Serve as the point of contact and intermediary between master servicers and special servicers, commercial lenders, rating agencies, and borrowers.

• Track the performance of assigned loan portfolios by providing efficient, timely, reliable, and courteous service to customers.

• Prepare recommendations for lender consent items. This includes leases, loan assumptions, and other real estate-related issues.

• Interpret loan documents and ensure compliance with loan servicing agreements.

• Facilitate the monthly watch list reports and other lender-specific reporting requirements.

• Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.

• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.

• Identify and solve technical and operational problems of complexity.

• Understand and recognize the broader impact across the department.

• Improve and change existing methods, processes, and standards within the job discipline.

What You'll Need:

To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising and rewarding performance and retention is preferred.

• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Extensive organizational skills and an advanced inquisitive mindset.

• Intermediate math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations

• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

What You'll Need:

• Training in a Technical discipline having served an apprenticeship or equivalent with 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Ability to work shifts that may include weekends and holidays

• Must be able to Meet the physical requirements of this role.

• To effectively present information to an internal department, client, management and/or colleagues.

• Ability to follow basic work routines and standards in the application of work.

• Communication skills to exchange straightforward information.

• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Strong organizational skills with an inquisitive mindset.

• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

Why CBRE:

A culture of respect,integrity, service and excellence crafts our approach to every opportunity!

We are guided by the needsof the cities we inhabit, the communities we build and the world we thrive in!

• Benefits start 1st ofthe month: Medical, dental vision, PTO, 401k, etc.

• Internal advancementavailable after 6-month mark

• 40-45 hours a week

• Competitive Pay

When you join CBRE, youbecome part of the global leader in commercial real estate services andinvestment that helps businesses and people thrive. We are dynamic problemsolvers and forward-thinking professionals who create significant impact. Ourcollaborative culture is built on our shared values — respect, integrity,service and excellence — and we value the diverse perspectives, backgrounds andskillsets of our people. At CBRE, you have the opportunity to chart your owncourse and realize your potential. We welcome all applicants.

CBRE's Data CenterSolutions is the world's onlyfully integrated data center real estate firm, offering global strategy,acquisition and disposition representation, project management, and facilitiesmanagement from a single provider. We serve 40% of the Fortune 100's data centers,spanning primary, secondary, and tertiary markets across the globe. As anemployer of choice, we heavily invest in our people to best serve thesestate-of-the-art facilities by offering mission critical and leadershiptraining.

CBRE Group,Inc. (NYSE:CBRE), a Fortune 500(Fortune #128 as of 2025) and S&P 500 company headquartered in Dallas, isthe world's largest commercial real estate services and investment firm (basedon 2024 revenue). The company has more than 140,000 employees (including Turner& Townsend employees) serving clients in more than 100 countries. CBREserves clients through four business segments: Advisory (leasing, sales, debtorigination, mortgage serving, valuations); Building Operations &Experience (facilities management, property management, flex space &experience); Project Management (program management, project management, costconsulting); Real Estate Investments (investment management, development).Please visit our website at .

Applicant AI UseDisclosure

We value human interactionto understand each candidate's unique experience, skills, and aspirations. Wedo not use artificial intelligence (AI) tools to make hiring decisions, and weask that candidates disclose any use of AI in the application and interviewprocess.

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Facilities Director position is $120,000 annually [or $57.69 per hour] and the maximum salary for the Facilities Director position is $130,000 annually [or $62.50 per hour]. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at ...@cbre.com or via telephone at +1 866 ### #### (U.S.) and +1 866 ### #### (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)