Job Details

Job Type

Temporary

Description

Job Summary

Responsible for providing Food and Beverage service to all pool members and guests in an efficient, courteous and professional manner displaying a high standard of customer services.

Essential Functions

• Provides food and beverage service of the best quality in accordance with the menu and Club standards
• Greets members by name
• Check assigned section and preparation areas for readiness, cleanliness and sanitation
• Review the menu and daily specials, suggest items and answer questions regarding food preparation, allergies, and special requests.
• Accurately take, relay and serve the members in proper service order
• Delivers food, beverages, condiments, and other requested items.
• Ensures that food is prepared correctly and to customers' satisfaction; returns incorrect or improperly cooked orders to kitchen.
• Collects plates and clears the table as customers finish their meals.
• Assists with other tasks such as cleaning the dining area and preparing silverware and condiments
• Attends scheduled staff meetings
• Monitor members alcohol intake and report any potential problems to the manager
• Observe diners in order to anticipate and respond to any additional needs or requests and individually determine when additional service is needed
• Accurate billing to member's account for all items purchased
• Maintain overall poolside readiness, cleanliness and sanitation
• Complete closing duties, including restocking items and cleaning
• Perform other duties as assigned by supervisor or management
• Submit daily sales report accurately
• Set up and break down buffet stations when required
• Report accidents, injuries, and unsafe work conditions to manager
• Ensure personal appearance are clean and professional
• Communicate with members and department staff in a clear and professional manner at all times

Working Conditions

• Poolside Outdoor Restaurant Setting
• Frequently exposed to hot and humid conditions

Interaction

• Frequent interaction with members, guests and children

BENEFITS AND INCENTIVES OFFERED - (waiting period applies)

• Daily Complimentary Meals
• Employee Referral Program ($200)
• Scholarship Program
• Holiday/Christmas Bonus
• Employee of the Month
• Summer and Holiday Parties
• Recognition Awards
• Tenure Awards
• Birthday Meals
• Gift Card Program (Birthday & Anniversary)

Schedule

• Must be able to work weekends and holidays

Requirements

Requirements

• TABC and Food Handler Certification (REQUIRED)
• Excellent interpersonal and customer service skills.
• Well-organized with ability to take and place food and beverage orders accurately.
• Ability to operate point-of-sale systems.
• Must possess honesty and integrity
• Must be courteous and tactful at all times
• Must treat others with kindness and respect
• Ability to appear for work on time
• Ability to interact well with co workers
• Ability to understand and follow posted rules and procedures
• Ability to follow directions from a supervisor
• Ability to effectively communicate to members, guests and staff
• Ability to work weekends and holidays

Education and Experience

• Must be at least sixteen years old (at least 21 years old to serve alcoholic beverages).
• Must successfully complete restaurant's training course.

Physical Functions

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally required to stand, walk, climb stairs, balance stoop, kneel, crouch, crawl and/or sit up to eight hours per day.
• Use hands to finger, handle, or feel objects, tools and/or controls.
• Reach with hands and arms.
• Hearing and talking sufficient enough to communicate with members, guests, and staff.
• Specific vision abilities include close vision, vision sufficient enough to read, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must be able to push, pull or lift up to 50 lbs.
• Independent mobility through clubhouse.
• Prolonged periods of standing and walking in hot Houston summer weather
• Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.

Salary Description

12 hourly plus pooled tips