Job Details

Urgent Opportunity: Highly Skilled Director of Learning and Development Wanted!

Are you looking for a dynamic workplace where your ideas are valued? Do you thrive in an environment that fosters growth and learning? If so, this is the perfect role for you!

The Director of Learning and Development leads all training and development initiatives across the organization, ensuring that every team member-from apprentices and service technicians to managers and customer service staff-has the knowledge, skills, and support to succeed.

This role combines strategic program design with hands-on delivery, building training programs that align with business goals, safety standards, and the evolving demands of the HVAC, electrical, plumbing, and generator trades. This includes developing standardized learning frameworks that can be customized for regional operations, ensuring all employees-from apprentices to managers-receive the training and resources they need to excel. This role will also have a significant focus on developing an internal leadership development curriculum, aimed at preparing future leaders with the training necessary to successfully function in a leadership capacity within the organization.

Key Responsibilities:

Training Strategy & Development

• Develop and implement a comprehensive learning strategy that supports operational excellence, safety, and employee growth.
• Conduct training needs analyses across technical and non-technical departments to identify skill gaps and career development opportunities.
• Create and maintain structured apprenticeship, certification, and career path programs for field technicians.
• Partner with department heads to align training initiatives with business objectives, licensing requirements, and manufacturer standards.

Program Design & Delivery

• Design engaging blended learning programs (in-person, virtual, and on-the-job) for field and office personnel.
• Facilitate new hire onboarding for technicians, customer service representatives, and sales staff.
• Collaborate with the sales leadership to design and facilitate delivery of desired and effective sales training, ensuring consistent training across the platform.
• Develop and deliver leadership and management training for field supervisors and emerging leaders.
• Coordinate vendor and manufacturer-led training on new technologies, systems, and products (e.g., HVAC units, electrical systems, generator brands).
• Manage relationships with trade schools, licensing boards, and certification organizations.

Qualifications:

• Bachelor's degree in Human Resources, Education, Organizational Development, or related field (or equivalent work experience).
• 5+ years of Learning and Development or Technical Training experience in a skilled trades environment.
• Demonstrated success in designing and implementing training programs for field service teams.
• Strong knowledge of adult learning principles, instructional design, and training technologies.
• Excellent facilitation, communication, and project management skills.
• Proficiency with Learning Management Systems (LMS) and digital training tools.

Location: HomeTown Houston 10005 W Sam Houston Pkwy N, Houston, TX 77064, USA

Don't miss this time-sensitive opportunity! Apply now and take the next step in your career!

Work schedule

• Monday to Friday