The Opportunity
Hyatt seeks an enthusiastic Sales Analyst to join our Sales and Insights team. In this role, you will be collaborating closely with the broader team, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work ForĀ® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We're proud to offer exceptional corporate benefits which include:
- Annual allotment of free hotel stays at Hyatt hotels globally
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.
The Role We are seeking a highly analytical and technically strong Sales Analyst to join our Commercial Services team. This role will focus on portfolio-level analysis across brands, regions, and sales channels, delivering actionable insights to drive performance across Business Travel, Leisure, and Group segments. The ideal candidate is both a problem-solver and a builder-comfortable turning data into insights, creating new tools, and working directly with portfolio teams and hotels to ensure we move from analytics to action.
Key Responsibilities Hotel Portfolio Analysis & Insights
- Lead portfolio-level analysis across brands, regions, and HSF accounts, surfacing trends and insights that inform sales strategy and execution.
- Provide real-time monitoring of key sales drivers such as lead volume, Business Travel production, and leisure demand.
- Proactively identify performance gaps and opportunities, engaging directly with portfolio teams and hotels.
Field & HSF Support
- Partner with sales leaders and portfolio teams to align analysis with business priorities and drive focus on high-impact opportunities.
- Serve as a resource to hotels, providing insights that help improve property-level sales effectiveness
BI & Tool Development
- Act as the primary liaison with the Business Intelligence (BI) team, advocating for sales needs and ensuring timely delivery of reporting and data solutions.
- Build and enhance analytics tools leveraging Snowflake, ThoughtSpot, and Tableau to deliver user-friendly and actionable insights.
Innovation & AI Applications
- Explore and pilot use cases for AI and advanced analytics in sales, helping the team adopt forward-looking tools and techniques.
- Serve as a ThoughtSpot power user and Tableau expert, enabling self-service analytics for sales teams.