Job Details

Analyst, Business Intelligence

(This role is on-site 5 days a week in Houston, Texas)

OUR VALUE

At Ezee Fiber, our value lies in delivering Speed, Simplicity, and Service in everything we do. We empower our employees to move fast, work smart, and serve customers with excellence. Whether in the field, in the office, or behind the scenes, every team member plays a vital role in helping us provide fast, reliable, and straightforward connectivity solutions to the communities we serve. We are committed to building a culture of accountability, innovation, and customer focus where everyone contributes to making Ezee Fiber the easiest and most trusted fiber provider in the industry.

JOB SUMMARY

As the Analyst, Business Intelligence you will play a key role in driving data-based decision-making across Ezee Fiber. This position is responsible for developing and maintaining reporting, analytics, and data management solutions that measure operational performance, support revenue growth, and advance the company's overall business intelligence strategy. You will design and optimize Tableau dashboards, manage ETL processes, and collaborate cross-functionally to turn data into actionable insights.

ESSENTIAL FUNCTIONS

• Develop and maintain databases, procedures, packages, and complex SQL queries (PostgreSQL, Firebird, MySQL preferred).
• Create, optimize, monitor, and troubleshoot ETL processes and data workflows to ensure data accuracy and efficiency.
• Collect, refine, validate, and prepare data for analytics and visualization.
• Design, build, and maintain complex Tableau dashboards and reports that are scalable, high-performing, and reusable.
• Provide data-driven insights to identify operational efficiencies, process improvements, and business opportunities.
• Collaborate with stakeholders across departments to understand reporting needs and deliver actionable analysis.
• Utilize development experience with .NET, Java, or Python to enhance reporting automation and integration.

QUALIFICATIONS

Education and Experience Requirements : Bachelor's degree in Computer Science, Computer Engineering, or a related field-or equivalent relevant experience.

• 2-4 years of experience in a Business Analyst or Business Intelligence role.
• Strong knowledge of data architecture, data modeling, data mapping, and data analysis.
• Proficiency in Excel, PL/SQL, ETL tools, and Tableau (desktop and server).
• Hands-on experience developing and deploying Tableau dashboards.
• Excellent problem-solving, analytical, and communication skills with the ability to work effectively across teams.

Preferred:

• Experience in the telecommunications or technology industry.
• Familiarity with API integrations, automation, or cloud-based data platforms

CERTIFICATES, LICENSES, REGISTRATIONS

Valid driver's license required

PHYSICAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required daily to analyze and interpret data, communicate, and remain in a stationary position for a significant portion of the workday. The associate must frequently access, input, and retrieve information from computers and other office productivity devices and may occasionally move up to 25 pounds.

TOTAL REWARDS
• Competitive compensation package
• Health, Dental, and Vision insurance
• 401(k) with company match
• Paid time off and other generous benefit programs
• Tuition reimbursement

Why Join Us

At Ezee Fiber, we are committed to fostering a diverse and inclusive environment where innovation thrives. As the Analyst, Business Intelligence , you will play a critical role in building a new function that directly impacts our company's growth and success. Join us and shape the future of the telecommunications industry with a team dedicated to excellence and innovation.

*We are seeking candidates that are legally authorized to work in the United States, without sponsorship.