Job Details

divh2Job Title/h2pCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1supst/sup strategy and encourage associates to deliver excellent customer service. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety./ph3Responsibilities/h3pPromote trust and respect among associates./ppCreate an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store./ppGain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products./ppOffer product samples to help customers discover new items or products they inquire about./ppInform customers of dairy specials./ppProvide customers with fresh products that they have ordered./ppRecommend dairy items to customers to ensure they get the products they want and need./ppCheck product quality to ensure freshness. Review sell by dates and take appropriate action./ppLabel, stock and inventory department merchandise./ppReport product ordering/shipping discrepancies to the department manager./ppDisplay a positive attitude./ppStay current with present, future, seasonal and special ads./ppAdhere to all food safety regulations and guidelines./ppEnsure proper temperatures in cases and coolers are maintained and temperature logs are maintained./ppReinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management./ppPractice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair./ppNotify management of customer or employee accidents./ppReport all safety risks, or issues, and illegal activity, including: robbery, theft or fraud./ppAbility to work cooperatively in high paced and sometimes stressful environment./ppAbility to manage conflict in a reasonable, nonconfrontational and cooperative manner./ppAbility to act with honesty and integrity regarding customer and business information./ppAbility to follow directions and seek assistance when necessary to resolve customer and business issues./ppProvide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults./ppMust be able to perform the essential functions of this position with or without reasonable accommodation./ph3Qualifications/h3pRetail experience/ppSecond language (speaking, reading and/or writing)/ppAbility to handle stressful situations/ppEffective communication skills/ppKnowledge of basic math (counting, addition, and subtraction)/ph3Job Info/h3pJob Identification 168612/ppJob Category Store Operations/ppLocations 12434 State Highway 249, Houston, TX, 77086, US/ppJob Schedule Part time/ppLine of Business Grocery Retail/ppBanner Name Kroger/ppEducation Level No formal education/ppHourly or Salaried Hourly/p/div