Job Details

Jll Empowers You To Shape A Brighter Way

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Core functions include:

1. Enthusiastically welcome our guests, anticipate their needs, assist with arrival, office orientation, and departure - respond promptly with your personal spirit, however busy and whatever time of day!
2. Create memorable experiences with a warm, welcoming personality.
3. Take initiative to proactively address guest needs and answer questions.
4. Share your personal passions and knowledge of the office services, spaces, and amenities available to guests and help them feel welcomed and productive.
5. Collaborate with team members to communicate trends in guest services and develop best practices and streamlined processes that respond to guests' needs.
6. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail to ensure accuracy and efficiency.
7. Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills.

Additional responsibilities include:

• Track all visitors, including vendors, visiting employees and guests.
• Manage parking and vehicle logs and records.
• Coordinate security access cards for employees and vendors.
• Welcome event guests and assist with printing visitor badges.
• Assist with tracking employee on-boarding/off-boarding processes.
• Manage incoming and outgoing courier and other packages or mail as required.
• Support the annual management plan by accomplishing key performance indicators.
• Perform ad hoc facilities assignments as needed.

Sound like you? To apply you need to possess:

• Minimum 2 years customer service related experience
• Proficient in a range of information technology tools and platforms.
• Excellent organization and communication skills, both oral and written, proficiency in English required.
• Ability to perform minimal physical activity such as walking and carrying small packages.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location: On-site Houston, TX

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay