Job Details

divh2Job Description/h2pProvide quick, accurate, and friendly service to customers via phone, email, or chat./ppMeet and exceed customer service metrics such as customer satisfaction, resolution time, and quality assurance./ppTake ownership and responsibility to get tasks and contacts completed on time and follow up with customers as needed./ppWork on multiple tools, tasks, and ad hoc requests as operationally required to meet the team performance metrics./ppRepresent client platform and tools to customers, educating them to navigate and self-serve where possible./ppBuild lasting relationships with customers, and other team members./ppBe reliable, be on time and come in as scheduled./p/div