Job Details

Logistics Clerk

The Logistics Clerk responsibilities will be directly related to processing paperwork for receiving, shipping, and transportation. Employees will provide an expedient, high quality, error-free service for our customers.

Position Responsibilities may include:

• Utilize PKMS to close orders, process paperwork and BOL generation.
• Work with Order Services and the Transportation dept. on customer service needs.
• Data entry of warehouse supplies for emergency requirements and periodical stock replenishment.
• Support processes for receipt of goods and vendor returns
• ISL order creation, shipping & receiving within ISL as well
• RMA shipping & receiving processing
• MAPICS X-Menu, IM & MPSP access
• Greet visitors and clients, determine their needs, and direct them to the appropriate person
• Receive, sort, and forward incoming mail
• Coordinate pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Order, receive, stock, and distribute office and training supplies
• Assist operation's management with document preparation and printing
• Maintain all logistics operations files
• Perform additional projects/duties to support ongoing business needs.

Nature & Scope:

• Possesses a broad theoretical job knowledge typically obtained through advanced education
• Has no discretion to deviate from established procedures by performing structured work assignments
• Work is closely supervised
• Problems faced are not typically difficult nor complex
• Explains facts, policies and practices related to job area

Knowledge & Skills:

• Must be able to process LTL, FTL, and pool distribution paperwork error free
• Intermediate in Microsoft Office (Word, Excel, and PowerPoint) as well as e-mail
• Excellent customer service skills
• Ability to analyze origin of problems and provide solutions
• Ability to plan schedules and deadlines, and take actions with following the schedules
• Ability to interact effectively with management, staff and customers
• Excellent written/verbal communication and presentation skills
• Strong organizational skills with the ability to deal with reprioritize tasks in response to unexpected changes in priorities
• Foresight to anticipate and solve practical problems and resolve issues
• Ability to effectively write reports, business correspondence and procedure manuals
• Training capabilities for all Clerk duties
• Be able to learn PKMS
• Ability to apply good judgement, strong work ethics and integrity on the job.

Competency:

Experience:

• Office support and/or customer service experience preferred
• 3-5 years of relevant office experience
• MAPICS, PKMS, ISL, Power Link & Customer Service skills

Education/Certification:

• High School diploma or GED

People Management: No

Physical Requirements / Work Environment:

• Must be able to perform essential responsibilities with or without reasonable accommodations

Reports To:

• Manager, Operations Logistics

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion, national origin, disability, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, age, sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law.