Job Details

The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.* Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale.* Actively communicate with many different departments and or team's and customers who sign up equipment when needing documents such as LOLC's, Purge Documents etc.* Responsible for processing payments from successful bidders* Provide customers with information about auxiliary services.* Ensure that superior customer service is always delivered to all customers.* Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers* Perform other duties as assigned.* Previous work experience where you worked in-person with customers.* Experience using computers, and able to learn to use new technology and software.* Excellent keyboarding skills for data entry.* A commitment to providing fantastic customer service.* Able to work well and maintain a positive attitude in high-pressure situations.* A friendly, outgoing, patient personality.* You thrive working as part of team, pitching in wherever you're needed.