Job Details

divh2OLA - Operations Manager (PHX)/h2pWorldwide Flight Services (WFS), a global air cargo logistics leader and best-in-class ground handling partner, in collaboration with ACU Dallas, proudly presents the Operational Leadership Academy an immersive 7-week accelerated leadership development program designed to prepare the next generation of operational leaders within WFS North America./ppThis program is designed to empower high-potential talent with the foundational leadership skills, operational exposure, and real-world experience needed to succeed in frontline leadership roles. Participants will engage in a tailored curriculum that blends in-person leadership development, hands-on operational training, and on-the-job learning, culminating in a capstone presentation focused on operational improvement and leadership impact./ppTo be considered for this opportunity, candidates must reside in or be willing to relocate to one of the following locations:/pulliEWR Newark, NJ/liliJFK Jamaica, NY/liliPHL Philadelphia, PA/liliSEA Seattle, WA/liliLAS Las Vegas, NV/liliORD Chicago, IL/liliDFW DallasFort Worth, TX/liliIAH Houston, TX/liliLAX Los Angeles, CA/liliSMF Sacramento, CA/liliPHX Phoenix, AZ/li/ulpSelected candidates will receive full employment compensation upon the start of the program. You can also receive up to 9 hours of college credit toward a degree or certificate./ppDuration: 7-week Leadership Development Training/ppFormat: The first 2 weeks (March 16-27) are in-person training held onsite at our DFW (Dallas) headquarters. Weeks 3-5 (March 30-April 19) you will be in the operation for on-the-job training getting first-hand experience of how our logistics operation runs. The final 2 weeks (April 20-May 1) you will return to our Dallas headquarters in-person to complete the remaining academic coursework. At the conclusion of the 7-week program you will shift to a full-time Manager level position within one of our operational business units./ph2Job Summary/h2pThe role of Operations Manager involves directly supervising Warehouse, Airport Ramp and/or Customer Service associates. These teams move cargo by push carts, tugs and forklifts in and around our indoor/outdoor warehouse facilities that are located on airport property. This is a roll up your sleeves job that supports a talented team of professionals who ensure goods and passengers arrive on time to destinations across the United States. An Operations Manager leads the team following our structured processes and guidelines, keeping the safety of all our team members first. They work with the team to ensure that customer satisfaction, safety, security and quality exceed standards for their assigned shift. They also maintain and control all required aspects of the operation during their shift in accordance with the corporate security program and TSA legislation./ph2Responsibilities/h2ulliLead and supervise operational teams during assigned shifts/liliEnsure safety, security, quality, and service standards are met or exceeded/liliExecute operational plans and respond to real-time challenges/liliSupport employee engagement, performance, and accountability/liliMaintain compliance with TSA and corporate security requirements/liliLearn and reinforce standard operating procedures across multiple functions/liliParticipate in leadership development training throughout the fellowship/liliSupport continuous improvement initiatives/li/ulh2Minimum Requirements/h2ulliHigh School Diploma/GED required; bachelors degree preferred (Supply Chain, Logistics, Business, Aviation)/lili2 to 4 years of experience in supply chain, logistics, operations, or large-scale service environments; a four-year degree may substitute for experience/liliVeterans and transitioning military candidates encouraged to apply, especially with logistics or leadership backgrounds/liliOpen availability, including nights, weekends, and holidays/liliPreferred: experience in large logistical operations (air cargo, warehouses, transportation, ramp operations)/liliAbility to obtain a TSA airport badge/liliAbility to pass the WFS-NA background check and drug screening/li/ulh2Perks Benefits/h2ulliAccess your pay when you need it through DailyPay app!/liliOn the spot awards offered through the Awardco Platform including gift cards and more!/liliMultiple options for both full and part-time employees!/liliTravel Discounts, Pet insurance, Discount Shopping More!/liliWellness Programs offered to all employees!/lili401k program offered!/liliOpportunity for Internal Mobility and transfers available!/li/ulh2Why Join WFS?/h2pThis program represents a unique opportunity to join a global leader in air cargo logistics while accelerating your career into frontline operational leadership. Participants gain real-world experience, executive exposure, and a supported pathway into management roles./ppReady to lead, innovate, and grow? The Operational Leadership Academy is where your next chapter begins. Worldwide Flight Services is an equal-opportunity employer committed to employment equity and inclusion. We welcome applications from all qualified individuals./p/div