Job Details

Overview

Goldbelt C6 offers research and development, engineering, and logistics services that enhance and enlarge customers' operations. C6's expertise is focused on integrating C6ISR and scientific, engineering, and technical support for various government partners. The experts at C6 are research and data-driven and ready to create custom solutions.

Please note that this position is contingent upon the successful award of a contract currently under bid.

Summary:

We are looking for System Administrators to support VTS support to the USCG.

VTS System Administration Support Maintenance refers to the ongoing management, technical support, and upkeep of a VTS system to ensure its optimal performance, reliability, and efficiency in monitoring and managing maritime traffic.

Responsibilities

Essential Job Functions:

• Provide installation/deinstallation, patching, system administration, password changes, technical and lifecycle support for Ports and Waterways Safety Systems (PAWSS), Radar Data Processors (RDPs), Interface Adapters Units (IAUs), All-in-One Trainers, operator workstations and servers, Red Box, System Trackers, PC-Based Radar Processor (PCRP), Integrated Network Video System (INVS), Automatic Identification System (AIS), and VHF Communication Radio System (VCS). Current list and location of VTS devices are listed in Attachment 3 - List of VTS Devices.
• Implement system troubleshooting, including hardware, firmware, and software issues, preventative and corrective maintenance, customer support, field installation and updates, training support and Information Assurance Vulnerability Alert (IAVA) measures across all VTS systems.
• Provide services in the form of documentation, system problem resolution, and extensive testing for new software releases before deploying the software in operational environments.
• Provide system support services that meet the service level objectives outlined below. Service level objectives include installation of hardware and/or software, firmware, site support and maintenance, hardware, firmware, and software support, monitoring system applications for unusual or abnormal behavior, and support and resolve problems.
• Schedule with each VTC's Electronics Material Officer and apply PAWSS patches every month, subject to Software Change Notice (SCN) approvals, to VTS system devices.
• Schedule with each VTC's Electronics Material Officer and apply INVS patching to every (INVS) workstations every month, subject to SCN approvals.
• Once the Contractor receives the SCN approval, the Contractor must promptly schedule and apply patching to the affected INVS workstations.
• Schedule with each VTC's Electronics Material Officer and apply VCS patching to every (VCS) workstations every month, subject to SCN approvals.
• Carry out installations and deinstallations of hardware, firmware, and software upgrades, as directed by the COR for VTS systems.
• For each equipment install and/or removal, the Contractor must update and redline the site drawings within five (5) business days after completion and submit through CGFIXIT.
• Provide prompt System Administration technical support for VTS hardware, firmware, and software systems, including troubleshooting and A list of affected system components can be found in Attachment 3- List of VTS Devices.
• Must provide System Administration technical support to VTS systems 24/7.
• The COR or Alternate Contracting Officer's Representative (ACOR) will contact the Contractor for after-hours The Contractor's on-call maintenance support will be prioritized based on the severity of the identified problem, as outlined below. Any deviation from these timelines requires prior approval from the COR/ACOR, and an alternate timeline must be agreed upon. For all other Corrective Maintenance (CM) activities, including Preventive Maintenance Checks (PMCs) and other routine maintenance, the COR/ACOR will contact the Contractor via email and submit a CGFIXIT trouble ticket for resolution.

Qualifications

Necessary Skills and Knowledge:

• Must be knowledgeable with DAMEWare and Powershell
• Current equipment hardware totals:
  • PAWSS IAUs 26
  • RDP 60
  • All-in-one-trainers 12
  • Operator workstations and servers 70
  • Server 2012 r2 12
  • Server 2019 02 Physical plus 03 virtual
  • Red Box 17 (12 installed, 05 spares)
  • System trackers 24
  • PCRP 19
  • INVS Workstations 52
  • AIS 64
  • VCS Workstations 33
• Demonstrable understanding of planning, scheduling, and mission management technologies
• Excellent communication and time management skills
• Experienced with the Microsoft Office Suite products Word, PowerPoint, and Excel

Minimum Qualifications:

• High School Diploma, GED, or related experience
• IAT Level II qualified
• CG PUMP qualified.
• Active Secret clearance

Preferred Qualifications:

• Bachelor's degree
• Tower Climber Qualified

Pay and Benefits
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.