Job Details

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Program Summary

The 4PL+ portfolio is comprised of multiple projects supporting government and commercial customers in Aerospace and Manufacturing industries. The 4PL+ group delivers quality support, metrology services, warehousing and logistics, asset management, and industrial maintenance at over 30 locations worldwide.

Title

Deputy Director Operations, 4PL+

Job Summary

The Deputy Director of Operations, 4PL+ will be a hybrid role responsible for supporting the entire portfolio and the Sr. Director in ensuring customer delivery, quality, cost controls, safety, people management, and overall contract execution. The role also supports the strategic goals of the business unit, aligns with customer requirements, and oversees multiple projects, driving customer satisfaction, business growth and successful portfolio management.

Roles And Responsibilities

• Work with customer focal points to drive daily tactical activities.
• Develop strong customer relationships and ensure satisfaction across all programs.
• Develop and execute corrective action plans when necessary.
• Apply best practices for operational excellence across all contract requirements and initiatives.
• Coordinate with project/program managers, track key performance indicators, analyze variances, develop recovery plans, and implement RAIL tracking.
• Support all business development initiatives, including organic growth and new ventures.
• Ensure all programs meet contract requirements and deliverables.
• Organize and lead Quarterly Business Reviews, Monthly Performance Reviews, and Voice of Customer discussions with clients.
• Implement technology improvements such as automation and artificial intelligence where applicable.
• Coordinate and develop process improvement initiatives and portfolio projects.
• Must be willing to travel around 25% of the time.

Basic Qualifications

• Undergraduate degree (Bachelor of Science) with 15+ years of experience in aerospace/manufacturing operations.
• Previous experience managing over 20 employees.
• Secret clearance or ability to obtain a Secret clearance within six months.
• U.S. Citizenship Status required due to client requirement.
• Excellent written and verbal communication skills.
• Excellent presentation skills.

Preferred Qualifications

• Advanced degree in Business Administration, Engineering, or a technical field.
• PMP certification.
• Experience working with senior leadership.
• Experience working with technical content.

KBR Benefits

KBR offers a selection of competitive lifestyle benefits which could include 401(k) plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or a flexible work schedule. We support career advancement through professional training and development. The Zero Harm culture and People First philosophy support an environment where all can Belong, Connect, and Grow. We Deliver – Together.

Equal Employment Opportunity Statement

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Seniority Level

Director

Employment Type

Full-time

Job Function

Management and Manufacturing

Industries

IT Services and IT Consulting