Job Details

Mobile Service Advisor - Lone Star Chevrolet in Houston, TX at Sonic Automotive

Location: 18900 Northwest Freeway
Houston, TX 77065

Job Type: Sales

Experience: Associate

About

At Lone Star Chevrolet, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

• Performance-based earnings range: $65,000 - $95,000+ / year

Job Description

Summary

The Mobile Service Advisor will coordinate all aspects of our Mobile Service Van operations, ensuring customers receive convenient, high-quality service without visiting the dealership. This role involves scheduling mobile appointments, communicating with customers, and supporting technicians in the field. The ideal candidate is organized, proactive, and customer-focused, with a passion for delivering a premium service experience on the go.

Duties & Responsibilities

• Manage daily operations of the Mobile Service Van, including appointment scheduling, routing, and service coordination.
• Contact customers to promote and schedule mobile service visits.
• Communicate repair needs, costs, and timing with both customers and technicians.
• Track and follow up on mobile service appointments to ensure satisfaction and efficiency.
• Coordinate with the Service Manager and Technicians to plan routes and service priorities.
• Maintain accurate records of service requests, completed work, and parts usage.
• Support marketing efforts to grow awareness of the Mobile Service program.
• 2+ years of experience in automotive service advising
• Strong communication and organizational skills.
• Proficiency with dealership management systems and scheduling tools.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Valid drivers license, good driving record, and ability to pass pre-employment screenings (background, drug test, and MVR).
• Must be authorized to work in the USA.
• Performance-based earnings range: $65,000 - $95,000+ / year

• Actual earnings depend on performance. High-performing sales professionals who consistently meet and exceed store and corporate goals often earn well above this range.

Schedule

• FULL TIME
• Sundays Always Off
• Saturday Availability Required
• 401(k) with Company Match
• Paid Time Off that Grows with You
• Sundays Always Off
• Closed on Thanksgiving & Christmas
• Employee Pricing on Purchases & Leases
• Free & Discounted Gym Membership Options
• Exclusive Travel Deals on Hotels, Rentals & Airfare
• Career Growth in a Fortune 500 Company

All your information will be kept confidential in accordance with EEO guidelines