Job Details

JOB PURPOSE:

Coordinate day-to-day administration of employee benefits programs (medical, dental, vision, life, disability, retirement) and leave of absence processes (FMLA, ADA, personal, military). Ensure compliance with applicable laws, maintain accurate records, and provide timelysupport to employees and managers. This role focuses on operational accuracy and employee service rather than strategic plan design.

ESSENTIAL FUNCTIONS INCLUDE BUT NOT LIMITED TO:

• Process benefit enrollments, changes, and terminations; maintain HRIS and carrier data.
• Conduct annual open enrollment and employee communications in coordination with HR Manager and HR Director
• Coordinate leave requests: confirm eligibility, issue notices, track usage, and update systems.
• Respond to employee inquiries regarding benefits and leave policies.
• Coordinate return-to-work (RTW) and, when appropriate; partner with managers, payroll, and disability vendors to ensure accurate pay/benefits and smooth RTW transitions
• Ensure compliance with ERISA, ACA, HIPAA, COBRA, FMLA, ADA; maintain documentation.
• Life Insurance administration: including but not limited to- beneficiary updates, evidence of insurability, claims facilitation, and employee communications.
• Reconcile invoices and payroll deductions; escalate discrepancies as needed.
• Prepare basic reports on benefits and leave activity.
• Other duties as assigned.

• The individual must support the mission, vision, and values of Avem Health Partners and serve as a role model within the company.
• Exhibit positive customer service behavior in everyday work interactions.
• Demonstrate a courteous and respectful attitude to internal workforce and external customers.
• Communicate accurately and appropriately.
• Handle difficult situations in a discreet and professional manner.
• Hold self-accountable for professional practice.
• Participate in performance improvement activities utilizing principles to support and improve departmental goals.
• Demonstrate knowledge of unit goals and is active in committees and projects to achieve these goals.
• Keep current with literature regarding changing practices, interventions and best practices.
• Assume responsibility for seeking out educational and professional opportunities for personal learning needs and growth as well as meeting mandatory education requirements.
• Act as a preceptor as requested.
• Demonstrate excellent work attendance and actively participate in a variety of meetings and training sessions as required.
• Adhere to the Avem Health Partners Code of Conduct and Standards of Behavior. Complies with established policies and procedures and all health and safety requirements.
• Strong attention to detail, timeliness, and commitment to data integrity is required.

• Education: Associate's degree in HR or related field.
• Experience: 3-5 years in benefits or leave administration required
• Skills: HRIS proficiency, attention to detail, strong communication, confidentiality.
• Paycom experience a strong plus.

• Preferred: SHRM-CP or CEBS (not required).

• To perform this job successfully, an individual must be able to perform each essential job duties satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Such accommodations must be requested by the employee/applicant to be considered.
• This job requires visual abilities, auditory abilities, must be intact to perform duties.