Job Details

A/R Supervisor (Remote)

Department: Accounting & Finance

Employment Type: Full Time

Location: Denton, Texas

Description

Be a Part of our Team!Join a working team that is dedicated to the mission of the work we do!

Teaching Strategies is an innovative edtech organization focused on connecting teachers, children, and families. As front runners in the early childhood education market, we build dynamic, top-quality digital products that integrate all of the essential elements of a high-quality solution: curriculum, assessment, professional development, and family engagement. We are building a team of results-oriented individuals who will thrive in a collaborative, work-hard/play-hard culture. We pride ourselves on the impact we have on the early childhood field through supporting teachers who are doing the most important work there is, teaching children to become creative, confident thinkers.

Position Overview

We are seeking an experienced Accounts Receivable Supervisor with 7+ years of progressive AR experience to help scale our receivable functions. This role will oversee complex customer payment arrangements, ensure timely and accurate invoices, collections and reporting, as well as manage a small team of AR professionals. The ideal candidate brings a customer service mentality, deep technical AR sub ledger understanding, and experience analyzing and reporting AR related financial data.

Specific Roles & Responsibilities:

Accounts Receivable & Billing

• Oversee end-to-end accounts receivable operations for a targeted group of customers, including invoices, collections, cash applications, credits, and adjustments
• Manage complex billing structures, including multi-year contracts, payment plans and customer-specific requirements
• Serve as first escalation point for complex customer issues, disputes, and contract interpretation related to billing and payment
• Ensure accurate AR aging, monitor collection performance, and drive continuous improvement in DSO and cash flow
• Partner closely with Sales, Renewals, Partner Success and Operations to align billing with contract terms, customer expectations and financial operations
• Ensure up-to-date records of all phone calls and email notes are being maintained in the system and on spreadsheets

Team Leadership

• Lead, coach, and develop a team of AR professionals, providing clear direction, performance feedback, and career development
• Allocate workload effectively and ensure service levels are met during peak billing cycles

Controls, Reporting & Systems

• Maintain strong internal controls and ensure compliance with accounting policies and GAAP
• Assist as needed with month-end close, including reconciliations, suggestions of doubtful accounts, and management reporting
• Support audits by providing requested documentation and explanations related to customers
• Suggest process improvements and automation within AR systems and billing tools (ERP, CRM, payment platforms)

Qualifications:

Required

• 7+ years of accounts receivable experience, including supervision or team leadership
• Proven experience handling complex customers and billing arrangements
• Capable of critical thinking, reaching a reasonable and comprehensive conclusion
• Excellent proficiency with Microsoft Office products, particularly Excel and Outlook
• Experience with ERP and billing systems, preferably NetSuite

Preferred

• Experience in subscription-based businesses
• Experience with Stripe Payment Processing Software

Why Teaching Strategies

At Teaching Strategies, our solutions and services are only as strong as the teams that create them. By bringing passion, dedication, and creativity to your job every day, there's no telling what you can do and where you can go! We provide a competitive compensation and benefits package, flexible work schedules, opportunities to engage with co-workers, access to career advancement and professional development opportunities, and the chance to make a difference in the communities we serve.

Let's open the door to your career at Teaching Strategies!

Some additional benefits & perks while working with Teaching Strategies

Teaching Strategies offers our employees a robust suite of benefits and other perks which include:

• Competitive compensation package
• Employee Equity Appreciation Program
• Health and wellness insurance benefits
• 401k with employer match
• Flexible work environment
• Unlimited paid time off (which includes paid holidays and Winter Break)
• Paid parental leave
• Tuition assistance, professional development, and opportunities for career growth
• Best in class technology equipment for every employee
• Penthouse suite in downtown DC seconds away from Washington Nationals Stadium and Audi Field

Teaching Strategies is an equal opportunity employer and is committed to fostering a workplace where everyone can thrive.

Equal Employment Opportunity (EEO)

Family and Medical Leave Act (FMLA)

Employee Polygraph Protection Act (EPPA)