Job Details

Job Type

Full-time

Description

At The IRONMAN Group, our purpose is clear: to inspire people to unlock their greatest potential through sport, pushing beyond limits to become the fullest expression of human achievement. Through our BE ICONIC vision, we arebuilding the most loved brands, producing the world's most inspiring events, and fostering deeply engaged communities that change lives. By 2028, we aim to empower over a million athletes to cross a finish line each year and inspire a billion people worldwide through the power of the human spirit. As part of our team, you'll join a high-performance, caring culture where innovation thrives, communities are uplifted, and every achievement, big or small, is celebrated. You'll help shape experiences that fill hearts, consume minds, and enrich souls. This is more than a job. It's a chance to be part of a global movement, to lead from the front, and to leave a legacy. Together, we create moments that last a lifetime. The IRONMAN Group is the world's largest operator of mass participation sports, delivering over 200+ events a year across 55+ countries thanks to a passionate global team. For more information, visit www.ironman.com/about-ironman-group .

For our World Triathlon Corporation , we are seeking a highly motivated individual for the position of Operation Manager - Trail Running - UTMB

JOB SUMMARY:

UTMB North America is seeking an experienced Operations Manager to lead planning, on-site execution, and

post-race evaluation for UTMB World Series trail running events across North America. This role ensures

operational excellence, safety, and world-class runner experiences while supporting Race Directors, managing

event logistics, and collaborating closely with internal teams and external partners.

What You'll Be Doing

Step into a role where no two days are the same, and your impact is felt far beyond your desk. You will:

Event & Course Operations:

• Plan and execute all operational elements of UTMB NA events, ensuring safety, quality, and
• consistency. Follow the UTMB global standard.
• Develop event operational plans, timelines, medical and safety protocols, and logistics workflows.
• Lead course creation and modifications using mapping tools (ie - CalTopo).
• Produce GPX files and integrate course data into websites and runner-facing materials.
• Estimate pace windows, staffing needs, aid station placement, and operational timing based on terrain
• and experience.

On-Site Event Leadership:

• Serve as the senior operations lead during event week.
• Oversee venue buildout, course marking, start/finish operations, aid stations, command & compound.
• Manage Race Directors, crew, volunteers, vendors, and safety teams.
• Make real-time decisions regarding weather, safety, and course changes.

Post-Race Evaluation:

• Lead breakdown and load-out logistics.
• Conduct operational debriefs and compile post-event reports.
• Coordinate inventory, equipment maintenance, and budget reconciliation.

Leadership & Financial Management:

• Mentor and support Race Directors and event crew; build high-performing teams.
• Develop and manage event budgets; control expenses and vendor costs.
• Collaborate with Marketing, Partnerships, Finance, Medical, and Volunteer teams.

Safety, Risk & Compliance:

• Oversee risk mitigation, emergency planning, incident management, and regulatory compliance.
• Work with land agencies and local authorities throughout planning and event execution.

Requirements

What You Bring to the Team

We're looking for someone who doesn't just tick boxes, but thrives in our fast-paced, global environment. Ideally, you have:

QUALIFICATIONS:

• 5+ years in endurance or outdoor event operations (trail/ultra experience strongly preferred).
• Strong skills in course design, mapping tools, GPX workflows, and route planning.
• Demonstrated leadership in managing event crews, contractors, and volunteers.
• Excellent organizational, communication, and project-management abilities.
• Ability to work in remote, rugged outdoor environments and travel frequently.
• Budget and vendor management experience required.
• Wilderness First Aid/CPR preferred.

Why You'll Love Working With Us

At The IRONMAN Group, we're not just building careers-we're building lifestyles driven by passion, performance, and purpose.

• A culture you can feel - Step into an open, modern, and friendly environment where teamwork crosses borders and cultures and ANYTHING IS POSSIBLE.
• Live the race - Free entries to our legendary endurance events, so you can experience the event spirit first-hand.
• Grow without limits - Access to our online learning platform and other trainings to keep your skills sharp and your curiosity alive.
• We've got your back - Our Employee Assistance Program (EAP) is here to support you with both personal and professional challenges.

The above declarations are not intended to be an "all inclusive" list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job and are a reasonable representation of its activities.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.