Job Details

Position Title:
Senior Account Representative - State Agencies

Salary Range:
Account Representative (Grade 13, Exempt). Annual salary range: $67,360 - $84,200. This range reflects the minimum to midpoint of the grade. Salary may exceed the midpoint and will commensurate with experience.

Senior Account Representative (Grade 14, Exempt). Annual salary range: $76,160 - $95,200. This range reflects the minimum to midpoint of the grade. Salary may exceed the midpoint and will commensurate with experience.

Job Description Summary:
This position is responsible for generating revenue by representing Sourcewell's enterprise solutions. This position will utilize a relational approach to establish and differentiate themselves as a trusted advisor. This position will also represent Sourcewell at industry tradeshows, conferences, and networking events, and implement strategies to increase use of Sourcewell's enterprise solutions.
Assist Account Executives with a regional strategic plan to achieve or exceed goals for assigned accounts.

• Assist the Account Executive team by researching and qualifying new leads, and nurture existing leads.
  
• Collaborates with the Account Executive team to identify potential leads for new opportunities and schedule meetings on behalf of the assigned account executive team members.
  
• Research and understanding of enterprise solutions and be familiar with their function and purpose to expand awareness of compatible contracts, products, or services.
  
• Accurately document participants' interactions, concerns, and resolutions in Salesforce to track and analyze trends, feedback, and to manage sales opportunities.
  
• Research and have a basic understanding of government structure and legal requirements of assigned region as it relates to positioning Sourcewell's solutions.
  

Communicate regularly with participating agencies.

• Complete outbound calls with new participating users of assigned accounts to understand their needs and provide an overview of Sourcewell solutions.
  
• Respond to phone, email, and chat inquiries in accordance with service level delivery standards.
  
• Communicate with participating users to understand their needs and make account updates within Salesforce.
  
• Coordinate flow of amendments or other documentation necessary for participating agencies to effectively use a Sourcewell contract or solution.
  
• Attend industry trade shows, conferences, and networking events to enhance brand visibility and expand professional connections.
  
• Serve as a co-presenter and assist Account Executives with presentations at industry tradeshows and conferences.
  
• Facilitate training or product demonstrations for assigned accounts virtually and in person.
  
• Coordinate the flow of amendments or other documentation necessary for participating agencies to effectively use a Sourcewell solution.
  

Participate in continuous improvement efforts for the Account Representative team.

• Provide technical expertise, application administration, and training on Salesforce and other account related systems to the team.
  
• Participate in the development of standard work instructions, policies, and procedures related to the position.
  

Other duties as assigned.

Additional Job Description:
Experience required

• Associate's Degree in a relevant field AND one (1) year of experience in sales management, P&L management, business development, account management, client relations/development, or other directly related experience.
  OR
  A combination of related post-secondary and/or professional education/training and demonstrated relevant work experience equivalent to a total of three (3) years.
  
• Experience working in a business environment.
  
• Strong communication, problem-solving and organizational skills
  
• Experience serving internal or external customers
  

In addition to the above, the Senior Account Representative role requires:

• Two (2) or more years in a state government agency office
  
• Worked in and/or with a state centralized purchasing office (e.g. Department of Administration, Department of General Services, Department of Management Services, etc...)
  
• Familiarity with state centralized and decentralized purchasing authority
  
• Familiarity with state agency hierarchical structure
  
• Familiarity with state budgets and fiscal requirements
  
• Outgoing with Strong social skills
  

Location:

• This is a remote position and is subject to Sourcewell's telecommuting policies and procedures.
  
• Expected travel requirements approximately 3-5 times per year
  
  to attend meetings or trainings at Sourcewell's headquarters in Staples, MN, advance notice would be given to team member.
  

Full Time/Part Time:
Full time

Position Type:
Regular

Scheduled Hours:
40