Job Details

Senior Software Engineer, Python - US Remote

What is PerfectServe? PerfectServe offers best-in-KLAS assets in three categories: clinical communications, scheduling, and patient engagement solutions. We have seen an 88% growth rate over the past three years and need strong team members to help us continue to grow! PerfectServe's mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting; advancing patient care and clinical workflows. Joining PerfectServe gives you the opportunity to help build and tune world?class services that power clinical communication and collaboration, improving patient outcomes and reducing administrative burden.

Responsibilities

• You will tackle complex technical challenges related to building scalable, high?availability communication systems critical to the healthcare industry.
• You will see the direct impact of your work on improving patient care, reducing administrative burden for clinicians, and streamlining critical clinical workflows.
• You will work with a modern Python?based technology stack and have a real voice in its evolution.
• You'll join one of our Operator Console pods, a team of 4?6 focused on building and owning the Python and React based services at the heart of our platform.
• As a key member of a high?performing team of Python and React experts, you will design, build, and maintain highly performant, well?structured, and well?tested code for our Operator Console services.
• Champion and evolve our team's best practices in code quality, automated testing, and observability to drive technical excellence.
• Pay it forward by formally and informally mentoring junior engineers, guiding them through technical challenges and helping them grow their careers at PerfectServe.
• Foster a 'one-team' culture by actively engaging in code reviews and providing constructive, collaborative feedback to our distributed and offshore engineering partners.
• Collaborate effectively with Product Owners, QA, and other engineering teams to deliver on complex, multi?team initiatives.
• Write Kubernetes manifests and use our CI/CD toolchain (GitHub Actions, Helm, ArgoCD) to deploy and manage your team's services in production.

Qualifications

• 5+ years of professional software engineering experience with Python and a modern web framework (e.g., Django, Flask, FastAPI).
• 2+ years of experience deploying and managing applications in a Kubernetes environment.
• Demonstrable experience mentoring other engineers through code reviews, pair programming, and collaborative problem?solving.
• Excellent communication skills with experience working in a team distributed across multiple time zones.
• Expert?level knowledge of designing and building RESTful web APIs.
• Advanced?level knowledge of PostgreSQL or a similar relational database, including data modeling and query optimization.
• Proficiency with Git, CI/CD tools, and modern software testing best practices.
• Experience leveraging AI?powered development tools (such as Cursor, GitHub Copilot, or similar) to enhance productivity and code quality.
• Bachelor's degree in Computer Science or a related field (Beneficial).
• Experience with React or other frontend frameworks (Beneficial).
• Professional experience developing and maintaining telephony software using Twilio Voice and Taskrouter/Flex (Beneficial).
• Experience with a message queue system like RabbitMQ (Beneficial).
• Experience with observability and monitoring tools (e.g., New Relic, Datadog, Prometheus) (Beneficial).
• Familiarity with agentic software development patterns and AI?assisted automation workflows (Beneficial).

Benefits

• Remote first work environment.
• Health, Dental, Vision, Life and Disability Insurance options available day one.
• 401K with match and immediately vested.
• 17 company holidays, 2 floating holidays plus competitive paid time off policy.
• Internal Advancement Opportunities.

We offer a salary range of $130,000-160,000 per year, with compensation tailored to your background, strengths, and potential to grow within the team. The salary range listed for this role reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. Compensation will be determined by a combination of factors, including the candidate's experience, skills, and the specific team or product area they support. We regularly review compensation across the company to ensure fairness and consistency. If you are a current employee and have questions about how your compensation aligns with our ranges, we encourage you to speak with your manager or People Operations.

Please do not use AI tools to generate your application materials. We value authentic, personal communication and want to understand your unique voice and perspective.