Job Details

Position Summary

The IT / Network Systems Administrator is responsible for the design, implementation, security, and ongoing support of IT and networking infrastructure supporting a 24/7 Renewable Energy Remote Operations Center (ROC). This role ensures secure, reliable connectivity for internal ROC operations and remote renewable energy facilities (solar, wind, and battery energy storage systems), while maintaining compliance with applicable NERC CIP cybersecurity requirements.

Essential Duties and Responsibilities

• Design, configure, and maintain secure private and public network environments
• Manage IP addressing, DNS, routing, NAT, and network segmentation
• Configure and support secure VPN tunnels for internal staff, vendors, and customers
• Administer and support Cisco network switches
• Configure, maintain, and monitor Palo Alto firewalls, including GlobalProtect VPN
• Implement cybersecurity controls aligned with NERC CIP requirements
• Support secure remote access to operational systems
• Configure and maintain virtual server environments
• Administer Windows Server and Linux server systems
• Provide IT support for ROC internal networking and ISP connectivity
• Support telecom and phone systems, including call recording
• Assist customers with secure access to remote renewable energy sites
• Support performance monitoring and data analytics systems
• Support and help drive ROC Operator efficiency initiatives, focusing on improving the tools, systems, and workflows used in a 24/7 operating environment
• Under ROC leadership guidance, work with operators to evaluate, implement, and optimize software tools (monitoring platforms, ticketing systems, dashboards, reporting tools, remote access solutions) to reduce manual effort and improve response times
• Identify and help implement process improvements and system integrations, including automation, alerting, and data visibility enhancements, to improve operator effectiveness and consistency across shifts.

Required Qualifications

• 35 years of IT networking and systems administration experience
• Strong knowledge of IP networking, DNS, routing, and VPNs
• Experience with Palo Alto firewalls and GlobalProtect
• Experience with Cisco switches
• Experience with virtual server environments
• Windows Server and Linux administration experience
• Familiarity with NERC CIP cybersecurity requirements
• Experience supporting 24/7 operational environments
• Strong communications skills

Preferred Qualifications

• Renewable energy or utility industry experience
• ROC or NOC environment experience
• Exposure to SCADA, EMS, or OT networks
• Cybersecurity audit or compliance support experience