At Emerson Power & Water Solutions, we help customers in the world's most crucial industries tackle the challenges of modern life. As an industry-leading controls automation company, we drive innovation that makes the world healthier, safer, smarter, and more sustainable. If you are a Lifecycle Services professional looking for an opportunity to grow, Emerson has a great role for you! As the Engineering Manager you'll be based in our Houston, TX location, leading the Southwest Regional Lifecycle Services (customer service and system upgrades) activities and the assigned team. In this role, your responsibilities will be:
Lead the engineering and administrative staff at the Southwest Regional Operations office. Through this team, you will provide local customers with system problem resolutions, field services, system startup coverage, system upgrades, small project implementation, project management, and more, to generate business volume growth and customer satisfaction.
Interface effectively with key customer personnel, building positive relationships and maintaining high levels of customer satisfaction through outstanding performance.
Perform monthly project cost reviews and implement procedures to improve efficiency. Review upgrade, project, and service proposals for accurate content and ensure objectives are being met.
Support the financial, efficiency, and quality objectives for the region: sales volume, margin, customer satisfaction, timely shipments, and high-quality startup and support service.
Supervise and coordinate personnel, equipment, and financial resources to expand the business volume and profitability of the region.
Work closely with the Aftermarket Sales Team to develop work scope, implement upgrades and service functions, to improve efficiency and promote teamwork in the region and throughout the organization.
Mentor and coach team members, fostering a psychologically safe and inclusive environment that supports career growth and development.
Who you are:
You form teams with diverse strengths to create a mix of styles, perspectives, and experience. You build and deliver solutions that meet customer expectations. You use financial analysis to generate, evaluate, and act on strategic options and opportunities. You orchestrate multiple activities simultaneously to accomplish a goal.
For this role, you will need:
Bachelor's degree in engineering or related technical field, or equivalent combination of education and experience
Minimum of 7 years' related experience
Ability to travel up to 25%
Legal authorization to work in the United States
Preferred qualifications that set you apart:
OV400 certification and prior Ovation and/or DCS experience
PE (Professional Engineer) or PMP
Past experience as site manager or project manager
Past demonstrated leadership abilities
Our culture & commitment to you:
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, profit sharing retirement, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Work authorization:
Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal opportunity employer:
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Accessibility assistance or accommodation:
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: ...@emerson.com.
About Emerson:
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team let's go!