Job Details

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview

The Ice Rink Attendant is responsible for ensuring a safe, enjoyable, and well-maintained ice skating experience for patrons. This role involves monitoring activities on the ice, assisting skaters, maintaining equipment, providing excellent customer service, and managing concessions and ticket sales. The attendant must follow proper food and beverage sanitation rules as directed by their supervisor and be comfortable working in a cold environment, as the entire building is not heated.

This is a seasonal role from September 30, 2025 and will end on January 31, 2026.

This role will pay an hourly rate of $10.00-$14.00 and is tip eligible

This position will remain open until January 31, 2026.

Responsibilities

• Oversee skaters to ensure safety rules are followed and respond to any incidents or emergencies.
• Greet patrons, provide information about schedules and events, and assist with skate rentals and sales.
• Manage the inventory of skates and other equipment, ensuring everything is in good condition and properly stored.
• Help set up and take down for special events or activities at the rink.
• Enforce rink rules and regulations, including helmet and skate rental policies.
• Assist in cleaning the rink and surrounding areas to maintain a safe and pleasant environment.
• Respond to minor injuries and provide first aid as needed, following protocols for emergency situations.
• Perform as a skate guard if applicable.
• Operate concession stands, including handling food and beverage sales while following sanitation and safety rules.
• Assist with ticket sales and handle cash or credit card transactions accurately.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in customer service, recreational facility roles, or concessions is an asset.
• Strong interpersonal and communication skills.
• Ability to work in a team environment and independently.
• Basic knowledge of ice skating and rink operations.
• CPR and First Aid certification preferred, or willingness to obtain.
• Ability to stand for long periods, lift equipment, and respond quickly in emergencies.
• Flexible schedule, including evenings, weekends, and holidays.
• Ability to work in a cold environment, as the building is not fully heated.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.