Job Details

Position Summary:

Massachusetts Ready Mix is seeking a hands-on and results-driven Quality Control Manager to lead our concrete QC operations and uphold our core value of Quality. This individual will report to the Director of Quality and oversee day-to-day quality control processes, interface with state Department of Transportation (DOT) agencies and customers, manage concrete mix designs, and drive R&D initiatives to continually improve product performance. This role is critical to ensuring our concrete meets all technical requirements, performance standards, and customer expectations.

Key Responsibilities:

• Lead and manage the QC team across MRM and job sites
• Represent MRM in a professional manner when dealing with state DOTs, third-party inspectors, and project stakeholders
• Develop, review, and maintain concrete mix designs for a variety of applications
• Oversee product testing and analysis, including slump, air, strength, and temperature
• Manage material qualifications, batching tolerances, and field troubleshooting
• Handle NCRs, quality notifications, and customer complaints with urgency and professionalism
• Provide training and guidance to plant and field personnel on QC best practices
• Work with operations and sales teams to align product performance with customer and spec requirements
• Drive innovation and research in mix designs (e.g., sustainability, strength gain, SCC, specialty mixes)
• Maintain documentation and compliance with relevant ACI, ASTM, and DOT standards

Qualifications:

• 5+ years of experience in concrete quality control, mix design, or related field
• Bachelor's degree in Civil Engineering, Materials Science, or related field preferred but not required
• ACI Level I certification required; Level II or higher preferred
• Deep understanding of concrete performance, batching systems, raw materials, and testing procedures
• Experience interacting with DOTs, engineering firms, and jobsite QC/inspection personnel
• Excellent problem-solving skills, attention to detail, and follow-through
• Strong communication and leadership skills
• Proficiency with Excel, Word, and basic reporting tools; familiarity with Command QC or equivalent a plus
• Valid driver's license and willingness to travel to MRM jobsites as needed

We offer our full-timeand eligible part-time team members a comprehensive benefits package that's among the best in our industry. Benefits include medical, dental, and vision plans covering eligible team members and dependents, employee assistance programs, life insurance, disability, top-tier 401 (k) with matching, tuition reimbursement, industry-leading referral program, and generous paid time off.