Job Details

Building Texas... Powering the World.

Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!

Now Hiring: Rental Dispatcher - Houston, TX (77040)

(Dispatcher | Equipment Dispatch Coordinator | Rental Equipment Logistics)

Mustang Rental Services is looking for a Rental Dispatcher to support our Houston-based team by coordinating equipment field technicians, repair schedules, and rental equipment deliveries across Southeast Texas.

Top Benefits for Rental Dispatchers:

• Great Work-Life Balance
• On-Premise Clinic
• Opportunity for Overtime
• Tuition Reimbursement
• Vast Growth Opportunities
• Job Stability
• Full-Time Benefits: Medical, Dental, Vision
• 401(k) Employer Matching
• Paid Vacation, Sick Time, Holidays

What You'll Do as a Rental Dispatcher:

• Serve as the central point of contact for customers, sales reps, and branch locations
• Dispatch field service technicians and haul truck drivers for equipment repairs, deliveries, and pick-ups
• Open, review, and close work orders
• Maintain real-time updates using SmartSheet or similar tools
• Coordinate with multiple departments to ensure on-time service and customer satisfaction
• Leverage internal systems to fulfill rental equipment requests and track fleet status
• Provide equipment and operational recommendations using condition monitoring data

Rental Dispatcher Requirements:

• Must be Bilingual (English/Spanish)
• High school diploma or equivalent
• Strong mechanical aptitude
• Excellent customer service skills
• Professional communication skills: verbal, written, phone, email, and in-person
• Strong computer skills, especially with Microsoft Office Suite
• Detail-oriented, highly organized, and self-motivated
• Comfortable working in a fast-paced environment

Preferred Experience:

• Prior dispatch experience
• Forklift experience
• Knowledge of CAT equipment
• Familiarity with rental equipment applications in construction or industrial sectors

• Experience in data analytics or data science

Ready to lead the coordination behind Mustang's rental operations? Apply today and join a team that powers Texas with precision and service.

Check out the Mustang Cat Anthem to see our mission in action!

Having trouble logging in? Create an account through the link on the "Sign In" pop-up window, and apply today!

Mustang Cat is an Equal Opportunity Employer.