Job Details

Assistant Team Lead (Assistant General Manager)
Reports to: Team Lead of Store
Leads: FOH & BOH Team Members, Shift Leaders
About Us
Honest Mary's is a people-first restaurant determined to positively impact the lives of everyone in our community. We serve fresh, healthy, and delicious fast food in a welcoming environment, and we believe in building a culture centered around our core values: Caring, Life-giving, Growth-minded, and Reliable.
Our mission is simple yet powerful: Improve countless lives through life-giving fast food.
About the Role
The Assistant Team Lead (Assistant General Manager) is a servant leader who supports the Team Lead in driving store success. This role ensures our mission and values are lived out daily while leading and developing the team.
This individual is passionate about hospitality, servant leadership, and excellence in restaurant operations. They foster a positive, growth-oriented environment for both guests and team members while supporting consistent, high-quality food and service.
Key Responsibilities
Team Leadership & Culture
* Recruit, train, coach, and develop team members at all levels
* Promote a culture of accountability, teamwork, and continuous improvement
* Lead by example as a servant leader, modeling hospitality, integrity, and work ethic
* Provide regular feedback and recognition to motivate and grow the team
Restaurant Operations
* Oversee daily operations, ensuring consistency, cleanliness, and high-quality service
* Champion hospitality by coaching the team to create exceptional guest experiences
* Partner with leadership to execute smooth shifts and uphold food quality, speed, and presentation standards
* Manage food orders, deliveries, storage, and organization
* Conduct daily/weekly inventory counts and manage stock levels
* Create weekly staff schedules aligned with business needs
* Maintain full knowledge of food preparation processes and recipes to coach and train others
* Support in managing controllable and non-controllable costs
Health & Safety Compliance
* Maintain active ServSafe certification and lead food safety protocols from receiving to service
* Ensure adherence to all health, safety, and sanitation standards
* Enforce best practices to maintain a safe, compliant work environment
Financial & Business Operations
* Manage inventory, food costs, and labor to meet business goals
* Oversee production levels to ensure food quality while minimizing waste
* Review monthly P&Ls to identify opportunities and drive results
* Verify deliveries against invoices to ensure accuracy
Qualifications
* 3+ years of leadership experience in fast-casual or full-service restaurants
* Proven success in managing teams, operations, and financial results
* Strong interpersonal, coaching, and problem-solving skills
* Lead-by-example mentality with a passion for servant leadership
* Humble, collaborative, and respectful leadership style
* Highly organized with strong time-management skills
* Proficiency in tools such as Toast, 7Shifts, R365, and G Suite (preferred)
Physical Requirements
* Ability to lift up to 50 lbs and stand for extended periods
* Comfortable with bending, squatting, kneeling, and reaching overhead
* Able to work near open flames and in varied temperature environments
* Maintain focus and communicate clearly in a fast-paced environment
What You'll Receive
* Competitive base pay
* Medical insurance stipend of $1,800 per year, paid as a bonus each pay period.
* Monthly store-performance bonus
* Complimentary meals
* Company computer usage
* Premium headphone access
* 5-day work week (target: 45 hours/week)*
* 10 days paid time off
* Collaboration with a motivated, supportive above-store team
* Growth opportunities as we expand
* A gratifying, enjoyable work environment
* During the first 12 months of a new store opening, additional hours may be required.
If you're a driven and humble leader who thrives in a mission-driven, team-focused environment, we'd love to meet you!