Job Details

Global Project Manager

Flowserve is looking for a global project manager (GPM) based in Houston, Texas, United States. The GPM is responsible for actively planning, managing, and executing tasks, deliverables, and communications involved in the order execution of customer valve purchase orders. The position is guided by policy, process, and toolsets established by the organization. The timeline for responsibility may range from pre-RFQ to finalization of customer close out of the managed orders. Focus areas include schedule adherence, successful risk mitigation, positive customer relations, accurate forecasting and receipt of cash receipts and revenue recognition, change management, percent of completion to baseline management, and executing all contractual obligations. As an experienced project manager, the role carries a responsibility of demonstrating qualities to be recognized as mentor and provide example-based supportive training to junior project managers. The GPM shall also regularly advise company leadership on the KPIs of managed projects.

Responsibilities:

• Reporting to the regional manager of project management, the global project manager will take ownership of the entire project execution lifecycle which may extend from pre-RFQ technical and commercial proposal development support to project completion.
• Project success is measured by safety, positive customer experience, timeliness of completing contractual requirements, and project profitability.
• The global project manager position includes two significant activity scopes. One scope involves project management and technical support for bid development when customers are seeking to select an equipment supplier prior to request-for-quote release.
• The GPM will plan, coordinate between different supporting groups, and lead execution development of informational deliverables to satisfy bid package requirements on time to submission closure date.
• The second scope of this position is the execution of product manufacturing customer orders. During the execution of orders, the global project manager is the single point of contact for customers and the owner of the overall execution of the project.
• This project ownership involves engagement with multiple product manufacturing facilities. Compliance with customer deliverable requirements, alignment with project schedule, timely and quality product supply, regular metric reporting, and compliance with global company project management policies are integral to this execution phase project management role.
• Projects which include both scopes of bid package development and order execution may extend years.
• As a member of the global project management team, expectations exist personnel holding the position are experienced and capable in the role to the point of being recognized as leaders and mentors.
• As such, the GPM is to monitor manufacturing site project manager policy compliance, execution methods, and efficiencies during the course of normal project execution. Where gaps or improvement opportunities exist, the GPM shall offer training and mentoring to benefit associates where appropriate.
• The global nature of the role does require a level of flexibility in schedule where meetings outside of normal traditional work hours may be necessary. This flexibility dictates an expectation of accountability to others and to the company for quality deliverables on schedule rather than achieving or being limited by a specific schedule or work hours.
• The position may require travel to manufacturing locations at an international scale to accelerate specific aspects of the project. The position holder may also be requested to provide remote and local support to manufacturing sites when resources at a location are challenged to meet short-term customer demands.
• Execute projects in a safe, efficient, and timely manner meeting client/customer defined contractual obligations using work methods and process in compliance with published company project management policies and Flowserve's code of conduct.
• Coordinate with internal and external teams to support and coordinate development of technical, commercial, and execution plan proposals. Draft, manage, and review technical and commercial project documentation to establish project requirements, apply necessary cross functional resources, and support customer review and acceptance. Upon order receipt of full lifecycle engagement projects, support project handover, and order entry upon receipt of purchase orders from the customer.
• Provide technical and commercial support and guidance throughout the project life cycle. Review and respond to both technical and commercial inquiries and requests for proposal. Coordinate engagement of subject matter experts and key stakeholders when project and/or technical complexity requires in-depth support.
• Lead global execution of multi-facility, multi-supplier projects by establishing project schedules, deliverables, gates, milestones, and deadlines to meet customer requirements within financial guidelines set for the project. Maintain alignment with the project plan, proposing and executing recovery when execution waivers from the plan. Monitor milestones associated with project execution for timely cash collection and revenue recognition.
• Provide customers with a single point of contact for all the entities working to satisfy contractual obligations. Manage, mediate, and moderate activities between customers and supplying entities to reach mutually acceptable solutions where challenges develop with delivery, cost, price, deliverable content, product schedule, and product delivery. Establish strong client relationships and maintain those relationships through adversity.
• Whenever customer agreement can be obtained, enhance product standardization, execution plan changes, and advance technical and commercial clarification with a goal to reduce project execution risk, improve commercial KPIs and reduce product lead time.
• Leverage industry best practices and tools to ensure project financials, documentation, risk management, and schedule adhere or improve key KPIs. Forecast revenue, gross margins, percent of completion, delivery schedule, and project close out milestones with the support of specific site responsible parties.
• Comprehend contractual conditions, technical specifications and seek cost and lead time savings opportunities. Ensure the company's interests are protected and contractual risk is minimized.
• Anticipate change and new demands based on customer discussions, needs, project maturation, contract changes, and industry requirements. Identify project risk and develop risk registers with accompanying mitigation plans. Develop and drive the appropriate contingency plans during all phases of projects.
• Communicate team objectives to gain buy-in and ensure understanding of new and changing project and product requirements. Compile, analyze, and present project progress and KPIs to all levels of management on both an ad hoc and routine basis. Use presentation and analytical skills to demonstrate to stakeholders the effects of current and future execution scenarios as a part of project risk management, stakeholder engagement, and stakeholder buy-in.
• The position is directly engaged in manufacturing execution, therefore frequent and regular role support at the site is necessary. To enhance speed to solution, direct face-to-face customer meetings and support at customer sites will also be a key element of successful position fulfillment. These face-to-face visits may require short-term international travel.
• Business needs may present opportunities for the global project manager to support individual sites with day-to-day project management needs to improve project performance, KPI attainment or provide additional resources in times of high demand. An ability to accept limited travel to support locations beyond the home location is a key element involved in consideration for personnel offered the position.

Leadership and Management Behavioral Competencies:

• Advocates and supports the Flowserve performance culture to ensure performance is actively differentiated and managed within the business unit or function.
• Communicates professionally, effectively, and respectfully with the full range of internal and external stakeholdersfrom associates to leadership. Ensure programs, processes and initiatives within the business unit or function are communicated in a clear and effective manner. Capable of quickly establishing credibility, influencing constituencies, and persuading professionals at all levels.
• Excellent analytical, prioritization, and strategy skills. Good business judgment and problem-solving skills with solid economic, industry and competitive landscape insight.
• Establishes a framework, infrastructure, and guidance for high performance teamwork based on the requirements of the situation.
• Recognizes global execution challenges and proposes solutions to ever changing market and business environment headwinds.
• Takes ownership of projects and tasks assigned using a business owner mentality.
• Demonstrates cultural sensitivity and skills to connect with people across the globe.

Requirements:

• 5+ years of experience in manufacturing execution and delivery of major oil and gas industry equipment, with a preference toward experience in valve equipment supply.
• 3+ years in valve, actuator, or related industries with heavy weighting toward technical product information. Application engineering experience is highly supportive of meeting this point.
• Knowledge of work processes involved in capital project execution, EPC projects, or other engineered-to-order products or project programs.
• Knowledge of the operational capabilities and processes involved in ERP based production and the supporting ERPs as well as lean manufacturing concepts as they apply to standard work, production processes, and production metrics.
• Proficiency with MS office suite including Microsoft Project, PowerPoint, document control and risk management software and/or philosophies.
• Strong leadership experience with demonstrated history of managing projects requiring support in a matrixed organization including implementing organizational change and communicating with senior and executive management.
• Strong leadership and organizational skills are necessary. Ability to proactively and positively influence supporting personnel to align with directed organizational methods and programs is expected.
• Willingness and ability to travel up to 20%, with some limited short term international travel to attend key stakeholder meetings.
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