Job Details

About the Role
We are looking for a confident and enthusiastic Entry-level Call Centre Agent to support customer outreach and engagement as part of our marketing campaigns. This role is ideal for someone eager to develop communication, customer service, and sales skills within a fast-paced call centre environment.

Key Responsibilities:

• Handle inbound and outbound calls related to marketing campaigns and promotions
• Communicate brand messaging clearly and professionally to customers
• Engage customers, answer enquiries, and provide accurate information
• Support lead generation, appointment setting, and follow-up activities
• Maintain accurate records of customer interactions
• Collect customer feedback and support campaign reporting
• Work collaboratively with the marketing and customer service teams
• Maintain high standards of professionalism and call quality

What We're Looking For:

• A positive, confident, and professional attitude
• Strong verbal communication and active listening skills
• Willingness to learn and take on new challenges
• Comfortable working in a fast-paced call centre environment
• Reliable, punctual, and self-motivated
• No previous experience required, full training provided

Benefits:

• Comprehensive training and ongoing coaching
• Clear progression opportunities into senior call centre, marketing, or leadership roles
• Supportive and collaborative team environment
• Exposure to real-world marketing campaigns and customer engagement strategies

If you're eager to build your communication skills and grow within a dynamic marketing team, we encourage you to apply.