Job Details

H-E-B Estore Curbie

Responsibilities H-E-B needs energetic and motivated partners willing to work hard and have fun while making our customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where people come first. As an eStore Curbie, you will retrieve eCommerce online orders from their put away locations and transport them to the customer. Once you are eligible, youll become an owner in the company, so were looking for commitment, hard work, and focus on quality and customer service. Partner-owned means our most important resourcespeopledrive the innovation, growth, and success that make H-E-B the greatest omnichannel retailing company.

Do you have a: HEART FOR PEOPLEcommitment to work hard to make sure people come first? HEAD FOR BUSINESSa strong sense of how what you do affects our customers and our success? PASSION FOR RESULTSinitiative to step up and do what needs doing?

We are looking for: customer service skills; ability to work in a fast-paced environment.

What is the work?

Customer Service:

• Uses a digital tool to retrieve and review customer orders
• Communicates order changes/adjustments to customer
• Makes necessary adjustments to orders based on customer requests
• Audits orders for bagging, quality, completion, and note following
• Packages/transports/loads groceries/merchandise from holding areas to customers vehicle
• Minimizes shrink through careful handling of product
• Achieves productivity standards

Sanitation/Stocking/Food Safety:

• Gathers baskets and picks up trash inside and outside eStore, as needed
• Maintains/stocks bag areas
• Returns product to shelf
• Transfers products from slot to slot to help free up carts
• Organizes carts/maintains cleanliness within the eStore
• Maintains standards for safety and sanitation

What is your background?

Minimum age 16

Completion of all required training upon hire (e.g., Alcohol Sellers Training)

Do you have what it takes to be a fit as an H-E-B eStore Curbie?

Customer service skills

Communication skills

Ability to prioritize and handle cross-functional tasks

Ability to work a flexible schedule

Can you...

Perform in a fast-paced work environment which requires detailed work and precision

Work with customers and stay attentive to their needs

Work a flexible schedule, based on business needs

Work in varying conditions; work while exposed to hot, wet, and/or cold conditions

Constantly* walk, reach at waist, grasp

Occasionally sit, stand, reach overhead, reach at shoulders, reach at knees, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, push/pull with arms, twist, pinch, perform fine motor movements

Demonstrate the ability to lift 55 lbs, and manage in excess of 55 lbs**

Use a manual pallet jack multiple times per day

* While there may be exceptions, the measurements noted are generally defined asConstantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day

** It is the responsibility of each individual partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and/or carry, the partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another partner or a manager.