Job Details

The Postal Clerk II is responsible for complex functions regarding logistics for the mail, packages, and palletized merchandise received by and shipped from the university following United States Postal regulations.
Essential Duties Summary
* Daily operational functions include all duties related to receiving mail and parcels at TSU. These duties include logistics/receiving, scanning/tracking, inspecting merchandise for damage, securing merchandise, and delivering to faculty, staff, and students. Research and review purchase orders via Banner system to identify the correct recipient/delivery destination; maintains relationships with mail services vendors
* Reconciles express account (pay bills, match invoices to bills, charge department); Pays/reconciles express/spoiled postage accounts. Prepares cash deposit for spoiled postage refund. Balances daily postage and is responsible for reconciliation of postage used to report to meter report. Works with mail services staff regarding complex mail industry changes and issues, including procedures and equipment updates
* Maintains records of receipt, mailing dates, and other required information according to university policies and procedures
* Responsible for care when utilizing University equipment, including the following: postage meter machine, tracking scanner system, golf carts, university vehicle, following all applicable university safety procedures and policies; manages the Postage-by-Meter Account and add funds; request checks to add funds to the permit account
* Daily operational functions include collection and processing of outgoing and inter-campus mail, including sorting, preparing labels, applying correct postage, and dispatch according to postal regulations
* Manages the dock, which includes professionally greeting incoming customers, parking logistics at the dock, ensuring that the dock is not blocked, and reporting parking problems to appropriate personnel; Trains and handles hazardous material according to university safety policies and procedures, including alerting appropriate personnel of any issues
* Charging and reconciling postage charges to departments, and reconciling charges against meter mail; matches charges against account activity report, completes journal
* Trains incoming staff and supervises student workers
% FTE
1.0
Hiring Range $19.53-$24.90 Education
High School diploma or G.E.D. or equivalent education.
Required Licensing/Certification
None required.
Knowledge, Skills, and Abilities
Knowledge:
* Knowledge of the United States Postal Service, and of the various classes of mail
* Knowledge of commonly used procedures in shipping and receiving parcels and mail
* Knowledge of the technology used in a mailroom environment
* Knowledge of the appropriate safety protocols in a mailroom environment
* Knowledge of the principals of supervising staff
Skills:
* Good technical skills, including proficiency in MS Office
* Strong analytical and problem-solving skills
* Excellent interpersonal and communication skills
* Excellent organizational and multitasking skills
* Good attention to detail
* Strong customer service skills
Abilities:
* Ability to resolve conflict
* Ability to operate machinery including a forklift and pallet jack
* Ability to maintain records
* Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
Work Experience
Five (5) years of government postal clerk experience, operating postage meter machines, including customer service, and mail processing.
Working/Environmental Conditions
* Working conditions involves some exposure to moderate risk of accident and require following basic safety precautions.
* Physical demands include moderate physical activity that includes prolonged standing and/or walking, handling moderate weight objects that include packages, sacks, trays, and tubs of mail up to 50 pounds. and/or using or carrying equipment.
* Must be able to bend, stoop and kneel frequently.
Desired start date Position End Date (if temporary)