Job Details

Product Manager - Mortgage Capital Markets Operations

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank's strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world. Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients.

Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future!

Purpose

As the Funding Operations Product Manager for Mortgage Capital Markets Operations, the role contributes to the overall success of the Global Banking and Markets by providing operational support of the business and ensuring plans and initiatives are executed / delivered in support of the business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Accountabilities

• Onboarding, integration with clients to the platform, coordinating with back office on account setup, cash management / treasury services - Work closely with banking and credit team throughout relationship
• Manage data integration by developing and maintaining the business advance file specifications used to capture all required loan activity used in funding, shipping and paying down loans and for mark to market, creating and managing timelines and expectations, data gathering and execution of client requests around security and reporting, account opening, coordinating user setup on business applications, delivering demos on vendor and internal systems and other processes performed by the business
• Support and lead products / initiatives for the business working with internal Bank partners to roll out new initiatives to meet business deliverables all while supporting client needs
• Act as primary technology client contact and liaison between client and vendor/internal technology teams to troubleshoot and resolve production issues
• Create and maintain policies and procedures around business functions and the adherence of the firm and client's privacy and security policies
• Facilitate the collection of data and document requirements for user interface defects, enhancements, and execute user acceptance testing (UAT) of various business applications
• Manage various product initiatives for the business while balancing expectations of various stakeholders

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Develop a robust understanding of supported mortgage products and address internal inquiries in a timely & professional fashion, providing prompt resolutions & further troubleshooting issues as needed. Identify, create and/or maintain operational controls to mitigate risk and drive efficiencies in all processes. Clearly interpret & lead/support team with any ad-hoc work as needed, including but not limited to regulatory requests or special products. Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions. Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank's values, its code of conduct and the global sales principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. Champions a high performance environment and contributes to an inclusive work environment. Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviors; communicating vision/values/business strategy; and, managing succession and development planning for the team.

What You'll Bring

College degree or prior work experience required.

Interested? If your experience is closely related but doesn't align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank! At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That's why we work to grow and diversify talent and engage employees in a performance-oriented culture. Scotiabank wants you to be able to bring your best self to work and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.