Job Details

Job Title: Bilingual Scheduling Coordinator

Job Summary: We are a pediatric non-profit organization seeking abilingual scheduling coordinator to join our professional team. The role of thescheduling coordinator is to schedule patient appointments and provideadministrative support services to our providers.

Responsibility/Duties:
• Schedule/rescheduleinitial and recurring appointments
• Monitor patientattendance
• May occasionally berequired to discuss low attendance rates with parents
• Patient check outincluding collecting payment and scheduling follow-up visits
• Collaborate withauthorization department to monitor authorization deadlines
• Other duties as assigned

Required Skills/Abilities:
• Bilingual inEnglish/Spanish required. Only bilingual candidates will be considered
• Excellentcustomer/patient service skills and great phone etiquette
• Candidates must beorganized and have the ability to prioritize tasks
• "Can-do" attitude andwillingness to learn new skills and technologies

Education and Experience Requirements:
• High School diploma orequivalent
• Previous administrativeor clerical experience in a clinical setting
• Previous experience asmedical scheduler preferred

KeyCompetencies
• Verbaland written communication skills
• Professionalpersonal presentation
• StandardPC usage
• Officeorganization
• Reliability

Tools:
• Desktopand Laptop computers
• iPad
• Scanner
• FaxMachine
• CopyMachine
• PostageMeter

Technology:
• Internet
• MicrosoftWord and Excel
• IMS(program software) - onsite training

Physical Requirements:

Stand; walk;sit; reach with hands and arms; public speaking; hear; see; bend, able to lift15 pounds; drive a motor vehicle. Job requires extensive computer use, employeemust have sufficient hand dexterity to use a computer keyboard/mouse andcomputer screen for long periods of time.

Position Information:

HoursWeekly: 40

Monday- Friday

Benefits:

Health& Dental Insurance

LifeInsurance

LongTerm Disability Insurance

403(b) Retirement Plan

12Paid Holidays

21Paid Time Off Days

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