Job Details

Clayton Services is searching for a Bilingual Receptionist to join a thriving tax return company in North Houston. The Bilingual Receptionist will be responsible for answering incoming calls, greeting clients, scheduling appointments, and performing basic administrative duties during the busy tax season.

Job Type: Temporary (December - April)
Pay Rate: $16.00/hour
Benefits: Medical once eligible
Schedule: Monday-Friday, 5:00 pm to 8:00 pm & Saturday, 8:30 am to 1:00 pm

Bilingual Receptionist Responsibilities:

• Answer and route incoming phone calls promptly and professionally.
• Greet walk-in clients and provide excellent customer service.
• Take accurate messages and ensure timely delivery to the appropriate staff members.
• Schedule and confirm client appointments using the company's scheduling system.
• Assist with basic administrative tasks such as filing, copying, scanning, and data entry.
• Maintain a clean and organized front desk and lobby area.
• Support office staff with additional tasks during peak tax season.
• Uphold confidentiality and professionalism when handling sensitive client information.
• Other duties as assigned.

• Bilingual in English and Spanish (required).
• Strong communication and customer service skills.
• Professional phone etiquette with the ability to manage high call volume.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Proficient with basic computer applications (email, scheduling tools, data entry).
• Dependable, punctual, and able to work the required schedule.

• High school diploma or equivalent preferred.
• Previous receptionist, administrative, or customer service experience is required.
• Experience working in a tax office or similar environment is a plus.