Job Details

APPLICATIONS FOR THIS POSITION WILL BE ACCEPTED UNTIL THE POSITION HAS BEEN FILLED.

MONTGOMERY COUNTY RESERVES THE RIGHT TO CLOSE THIS POSTING WITHOUT NOTICE.

APPLICATION REQUIREMENTS:

1.) You must FIRST take the Montgomery County Clerical Test and pass with the required scores before you can submit an application for this position.

Request Clerical Testing: Send request by email to: ...@mctx.org Subject Line: Clerical Testing Include in body of email: Last name, First name

WATCH YOUR EMAIL: An email with your clerical test invitation will be sent to you. Follow instructions provided in email.*Please allow up to 72 hours for human resource to respond*

TEST TYPE & SCORE REQUIREMENTS FOR THIS POSITION: Typing: Net 35wpm, Admin: 70%, Math 70%

Department: Montgomery County Animal Services

Job Title: CSR/Clerk III

Job Grade: 6

Hourly Pay Rate: $18.95 - $23.72

Location: 8535 State Hwy 242, Conroe, TX 77385

Civil Service: Yes

Shift Hours: Must be able to work variable hours as assigned - including weekends and/or holidays

Education, Experience and Skill Requirements
• Must have a high school diploma or equivalent
• General office/Clerical experience
• Customer service experience
• Ability to work well with the Public, in person and/or by phone, by writing or email
• Ability to effectively communicate verbally and in writing
• Ability to work well under pressure with constant interruptions
• Prior experience working with a municipality, government or nonprofit Animal Shelter a plus
• Strong computer skills. Chameleon software experience a plus
• MUST be a Team player, able to work in a fast-paced environment and multi-task
• Compassion for animals
• Comfortable working in shelter environment
• Previous animal handling experience or willingness to learn
• Knowledge of animal breeds and behavior helpful
• Willingness to cross-train and accept additional duties as assigned
• Able to meet attendance requirements and work any schedule as assigned
• Ability to work offsite events, nights and/or out of state, if needed
• Bilingual English/Spanish preferred

Primary Job Duties
• Assist clients with companion intake, adoption and/or reclaim processes
• Facilitate client/companion interactions to ensure a safe and pleasant experience
• Complete adoption agreements, microchip registration forms, provide and discuss medical history
• Assist clients with completing necessary and required documents
• Answer telephone calls promptly and courteously, providing accurate information
• Responsible for incoming financial transactions
• Complete all necessary forms and data entry to process adoptions while keeping an eye to detail
• Complete timely and accurate computer data entry, ensure data integrity using both paper and computer-based filing systems
• Ensure the lobby and workstations are kept clean, orderly and maintained daily
• Operate and maintain general office equipment and report equipment or supply needs
• Responsible for accurately closing and balancing cash drawer
• Any other duties as assigned

After receiving a conditional offer of employment, applicant must pass a drug screen (1/2 cost = $20.00, responsibility of applicant) and may need a physical agility test (1/2 cost = $22.50, responsibility of applicant) before becoming an employee of Montgomery County.

Montgomery County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.