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Job Details

Operations Coordinator

  2025-12-17     Heroes Minds ABA Center     Tomball,TX  
Description:

Benefits:

Paid time off

Training & development

Join Heroes Minds ABA as the vital link between our clinical team and our daily operations!

We are seeking a highly organized and experienced Registered Behavior Technician (RBT) to take on a crucial Administrative Assistant role. This unique dual position is perfect for an RBT who excels at both providing direct, high-quality ABA therapy and ensuring the smooth, efficient operation of our center.

What You'll Do:

Clinical Service (Reduced Caseload): Provide 1:1 direct ABA therapy following evidence-based protocols to children with Autism, maintaining adherence to the RBT Ethical Code.

Operational Hub: Serve as the center's first point of contact—the face of Heroes Minds for all families, staff, and inquiries.

Scheduling & Coordination: Be the master scheduler, responsible for all client and RBT calendars, processing intake information, managing cancellations, and coordinating emergency staff coverage (including subbing when necessary).

Team Support & Training: Act as a lead trainer and mentor for new RBTs, support BCBAs with clinical documentation and session note audits, and assist with new staff orientation.

Administrative Excellence: Manage front-desk duties, handle all staff and client scheduling in the EMR, run daily reports, and provide outstanding customer service to families and team members.

Qualifications We're Looking For:

Required RBT Certification and a strong commitment to ethical practice.

Minimum 2 years of ABA experience or previous work in a healthcare/clinical setting.

Exceptional organizational, communication (written and oral), and problem-solving skills.

Proficiency in Microsoft Office 365 (especially Outlook, Excel, and Teams).

This role is ideal for a dedicated RBT ready to step up and impact the entire clinic's success by ensuring reliable service delivery and an organized, supportive environment.


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