Job Details

Building Texas... Powering the WorldSince 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!

Now Hiring: Countersales Representative - Willis, Texas
(Counter Sales | Customer Service | Parts Support | Heavy Equipment)

Mustang Cat is hiring a Countersales Representative to join our team in Willis, Texas. This role is responsible for providing exceptional customer service, ensuring accurate parts orders, and supporting all areas of the Parts Department. If you're detail-oriented, customer-focused, and thrive in a fast-paced environment, we'd love to have you on our team.

Top Benefits for Counter Sales Representatives:
Great Work-Life Balance
Tuition Reimbursement
Vast Growth Opportunities
Job Stability
Comprehensive Benefits: Medical, Dental, Vision
401(k) with Employer Matching
Paid Vacation, Sick Time & Holidays

What You'll Do as a Counter Sales Representative:
Provide outstanding customer service to all customers
Ensure accuracy in all parts orders
Assist customers in identifying required parts, including part numbers, quantities, freight options, and delivery timelines
Support other areas of the Parts Department as needed
Maintain a safe, clean, and organized work environment

Counter Sales Representative Requirements:
High school diploma or equivalent
Minimum of 2 years in a customer service role
Mechanical aptitude and interest in equipment or parts
Strong computer and data entry skills
Excellent professional communication: verbal, written, email, and phone
Team-oriented mindset with the ability to work independently
Self-motivated, proactive, and dedicated to providing exceptional service
Positive, outgoing personality

Bonus Skills and Preferred Experience:
Bilingual English/Spanish
Familiarity with Caterpillar systems (e.g., SIS, DBS)
Previous experience in heavy equipment, parts, or industrial sales

Join Mustang Cat and help keep our customers' operations running smoothly with the right parts and top-tier service. Apply today to become a Countersales Representative with our team in Willis, Texas!

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Mustang Cat is an Equal Opportunity Employer.