Job Details

Customer Service Representative
TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
What We Offer
* Base pay ranging from $15-20/hour.
* Opportunities to earn commission on sales.
* Career advancement opportunities.
* Shift Information: Monday through Saturday 8am-5pm
What You'll Do
* Provide outstanding customer service on all calls and online inquiries.
* Recommend moving services and products based on cost, availability, and customer specifications.
* Input information into internal move software to provide accurate moving estimates and schedule moves.
* Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.
* Prepare move-related paperwork and documents.
* All other duties as assigned.
What We're Looking For
* High school diploma or GED; Associate degree in a related field preferred.
* At least 1 year of sales and/or customer service experience.
* Excellent customer service skills: effective listening and communication.
* Ability to multi-task and enter customer data into move software while on the phone.
* Confidence to initiate customer contact and comfortable asking for the sale.
* Willing to submit to pre-employment background check and drug screen.
* Creative problem-solving skills.
* Exceptional organization and time management skills.
* Strong team player who works productively with a wide range of people and personalities.
* Bilingual is a plus.
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Pasadena, Texas. The employer at this location is 0716.