Job Details

Overview

Jerry.ai is looking for a Director, Business Operations & Strategy (Marketplace Growth) to help scale our core insurance business. In this high-visibility role, you will report directly to our VP of Insurance Operations and own the systems, strategy, and execution behind Jerry's quoting engine, automation infrastructure, and carrier performance. Working cross-functionally with product, engineering, and analytics, you will create a seamless user experience and ensure ongoing carrier success to drive critical outcomes for our insurance marketplace (loss ratio, retention, and conversion). This is a unique opportunity to shape the strategy of a category-defining fintech company at scale.

Jerry.ai is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. Since 2019 we've launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240M in funding, and scaled our revenue 60X and our team to 225 across 6 countries.

Responsibilities

• Own the systems, strategy, and execution behind Jerry's quoting engine, automation infrastructure, and carrier performance.
• Collaborate cross-functionally with product, engineering, and analytics to deliver a seamless user experience and drive critical outcomes for the insurance marketplace.
• Drive key metrics such as loss ratio, retention, and conversion through operational excellence and strategic initiatives.

Qualifications

• Bachelor's degree in a quantitative discipline (Electrical Engineering, Computer Engineering, Industrial Engineering, Operations Research, etc).
• 7+ years of management consulting experience from a top firm (McKinsey, Bain, andBoston Consulting Group preferred).
• Track record of hiring and managing high-performing teams.

About Jerry.ai

Jerry.ai is America's first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, combining insurance, financing, maintenance, safety, and other services. We are backed by AI/ML-driven products to improve the user experience. We have more than 5 million customers and have raised over $240 million in funding. We are an Equal Employment Opportunity employer and are committed to providing reasonable accommodations in our job application process.

We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable laws. For accommodations, please contact ...@jerry.ai. The starting pay will fall within the range listed on this posting and may include equity opportunities.