Job Details

Director Centralized Accounts Receivable Operations

Join to apply for the Director Centralized Accounts Receivable Operations role at The University of Texas Health Science Center at Houston (UTHealth Houston)

Director Centralized Accounts Receivable Operations

Join to apply for the Director Centralized Accounts Receivable Operations role at The University of Texas Health Science Center at Houston (UTHealth Houston)

The University of Texas Health Science Center at Houston (UTHealth Houston) provided pay range

This range is provided by The University of Texas Health Science Center at Houston (UTHealth Houston). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$1.00/yr - $2.00/yr

Direct message the job poster from The University of Texas Health Science Center at Houston (UTHealth Houston)

With a strong knowledge of the flow of a high-performing revenue cycle, revenue cycle technology, and revenue cycle metrics and drivers, this position is responsible for managing the day-to-day operations of our centralized A/R Follow-up function.

About the Role

This position is responsible for managing the day-to-day operations of our centralized A/R Follow-up function.

Responsibilities

• Directs individuals and teams towards desired outcomes, setting high performance standards and delivering leading quality services to maintain a successful accounts receivable operation.
• Identifies and understands complex A/R issues and opportunities, compares data from different sources to conclude, and uses a practical approach for choosing a course of action consistent with available facts, constraints, and probable consequences.
• Develops and maintains an escalation process and means of communication and tracking for payer and provider-specific issues until resolved.
• Plans and implements process improvements considering the people, process, and technologies needed/available to reach the organization's desired outcomes.
• Through clear, concise, and professional communication, regularly reports to leadership as required.
• Actively identifies the root cause of payer denials and recommends change; ensures appeals being sent are clear and concise and meet the payer's requirements.
• Proactively prioritizes needs and effectively manages resources and time. Routinely monitors workflow volumes and reassigns staff as workload demands.
• Actively and professionally participates as a member on various teams to move the organization towards completing established goals.
• Establishes and maintains long-term relationships with peers, practices, and leadership, building trust and respect by consistently meeting and exceeding expectations.
• Actively participates in budget development for areas of responsibility and assumes responsibility for achievement of budget targets.
• Articulates knowledge and understanding of organizational policies, procedures, and systems.
• Manages Human Resources activities for direct reports regarding: recruiting and selection; hiring and termination, training, development, mentoring, counseling, performance evaluations, and salary planning.
• Responsible for the design, execution, and effectiveness of a system of internal controls which provides reasonable assurance that operations are practical and efficient, assets are safeguarded, and financial information is reliable and compliant with applicable laws, regulations, policies, and procedures.

Qualifications

• A bachelor's degree in business or healthcare administration or equivalent experience is required.

Required Skills

• Should possess superior interpersonal skills with an ability to clearly articulate a strategic vision and influence others in supporting revenue improvement opportunities for the clinical enterprise.
• Extensive knowledge of the healthcare professional revenue cycle environment, application of strategic A/R workflow using technology as a driver, and a strong understanding of professional billing principles.
• Must demonstrate a strong understanding of government and third-party payer requirements.
• Ability to foster open communication, teambuilding, and encourage and maintain team morale.
• Extensive knowledge of A/R billing systems and systems management related to production and system reporting.
• Proficient in Microsoft Office products.

Preferred Skills

• 7 years of experience managing a large A/R operations team, preferably in an academic environment, required.

Pay range and compensation package

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Equal Opportunity Statement

Security Sensitive: This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215.

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Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing

• Industries

  Hospitals and Health Care

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Inferred from the description for this job

Medical insurance

Vision insurance

Pension plan

Disability insurance

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